Andre Roberts Email & Phone Number

Beckenham, GB

Weybridge, England, United Kingdom

London, United Kingdom

 Managing ebanking administration across treasury portals for HSBC, Citibank, Deutsche Bank and Danske Bank. Complete annual user reviews of all treasury ebanking portals. Manage UK and US bank account openings and closures as required by the business and in line with Corporate Treasury policies. Activities need to be completed to a very high level of.

Bromley, United Kingdom

 Managing the implementations of treasury solutions and cash management for International corporations within the US and EMEA regions. Engaging with clients from the foundation of every project to set out project scope and assemble, project plan, coordinating and managing project teams to ensure clients expectations are met within the specified time.

Ø Face to face customer service: handling customer complaints, objections and queries.This requires me to be able to establish and maintain positive relationships with fellowprofessionals and customers both in person and over the phone, with the ability to reasoneffectively with people. I have also had training on how to defuse potentially.

Ø Dealing with loans, mortgages and investments: this requires excellent listening andinterpersonal skills to achieve high results and get the best out of any situation. Aswell as excellent written and verbal communications with the ability to analyse andprocess data quickly and effectively. Also strong administrative skills and the ability tomulti-task.

Ø Managed a team of ten with the responsibility of ensuring they are meeting theirperformance standards.Ø As an experienced member of staff I have mentored a number of new colleagues in theirrole ensuring a high standard of service and training.Ø Decision making regarding managing a team and how to choose the best products andservices for my customers.Ø.

Ø Dealing with customers cash transactions as a cashier.Ø Audits and operations.Ø Faxing and filing and booking appointments for the personal banker.

Education record

· Word and Number Power; grade A- C Mathematics and English). Training and Courses: 'Accelerating Your Potential' (AYP) · On this course I.

Financial Management

· 8 graded A-D. · French Speaking and Listening: Level One and Two