Andre Santana Rn Email & Phone Number

Sacramento, California, US

Supported the successful Comprehensive Cardiac Certification by the Joint Commission in 2023 managing three of the 6 departments surveyed, making SMCS only the second certified facilities west of the Mississippi. As Subject Matter Expert (SME) participated in the evaluation, required systems validation, workflow design, and eventual implementation of Epics.

 Performed detailed analysis of patient care workflows to determine compatibility in consideration of the Virtual Desktop Infrastructure (VDI) being deployed. Assess and analyze the impact to EHR (Epic) and other application workflows and impacts to staff operating on a VDI platform. Performed detailed analysis of patient care workflows using a.

 Performed detailed analysis of patient care workflows using a multidisciplinary approach to address all members of the care team to identify impacts and consideration of the Virtual Desktop Infrastructure (VDI) being deployed. Assess and analyze the impact to EHR (Cerner) workflows and impacts to staff. Performed detailed analysis of patient care.

Oakland, California, US

Managed the off-hours and weekend patient care activities. Managed patient flows for admitting and discharge, address staff and patient issues. Escalated issues as needed

Performed operational assessments for departments to document current state, and design future state workflows for technology being deployed. VDI

Madison, WI, US

 Accountable for the assessment and analysis of the current and future state operational workflows for Hospital Outpatient Departments (HOD) for the implementation of the Sutter EHR (Epic) system wide. Partnered with Revenue Cycle to assure that charge capture was seamlessly integrated into workflows. This integration enhanced documentation efficiencies.

Oakland, California, US

 Collaborated with nursing leadership & peers in the design, deployment, and support of education and informatics tools to support/improve performance metrics focused on organizational, quality, or revenue-cycle goals.  Accountable for integrating policies and procedures with EHR workflows to support daily operations, regulatory requirements, and.

Oakland, California, US

 Developed strategy and plans necessary to support the opening of two new hospitals (1 net new, and a replacement hospital) for Napa/Solano Service Area within a six-month period. Designed and documented strategy and patient move plan for the existing hospital 130 patients transferring from existing hospital to new hospital tower; resulted in all.

Oakland, California, US

 Directed team of 83 application consultants and nurse consultants responsible for build, support, and implementation of inpatient nursing content; Team executed rapid rollout of Epic to 21 hospitals in Northern California, with 40,000+ total users. Developed a structured implementation process using a multi-disciplinary framework that collaboratively.

Oakland, California, US

 Developed implementation plan, including resource model, to support Phase I Epic implementation, which included emergency department, ADT, Hospital Billing, Professional Billing, and Inpatient Pharmacy for 17 facilities in Northern California Facilitated Design, Build, and Validate (DBV) multi-disciplinary sessions to validate current state workflows.

Oakland, California, US

 Managed staff assignments, patient flow, and coordination of physicians in an inner-city hospital with volume of 68,000 patients per year Developed and implemented multiple tracking systems and databases to improve department and hospital operations by decreasing length of stay in emergency department. Created an electronic documentation application.