In my 3 years at Algoa Fabrication Services, I was able to build on my innate skills to perform my duties effectively. I am a resourceful individual with excellent problem-solving skills. My interpersonal skills enabled me to build positive working relationships with the team I worked with and internal and external clients.A summary of my career highlights appears below. For more detailed information, please refer to my enclosed resume.• Solved a variety of intricate technical, network and printer issues.• Gained expertise in diagnostics, end-user support, and problem identification.• Three years of experience in an IT support role with Algoa Fabrication Services, documenting/resolving help desk tickets, installing/repairing/upgrading equipment and peripherals, and creating mailboxes and accounts while ensuring optimal system functionality and minimizing downtime.• Equipping users with the training and knowledge to utilize technological programs and tools to their maximum potential.• Achieving extensive knowledge in equipment operation, systems support, and logistical oversight to facilitate organizational success.• Demonstrating superior organizational, analytical, problem-solving, and communication abilities.