Driver Team Manager
CurrentDeveloping supportive relations with drivers on a personal and professional level.Coordinating with drivers to ensure timely pickup and delivery.Keeping track of driver hours and miles in coordination with Load Planners to achieve maximum productivity in given hours.Aiding in cost cutting by organizing timely emptying of loaded trailers and parking, and address problems promptly.Collaborating with other manager and staff members in order to manage bills, drivers' pay, security and home time, assess availability of re-power as well as formulate and implement policies, procedures, goals, and objectives.Conducted regular safety meetings to reinforce best practices among drivers while fostering a culture of continuous improvement.Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.Improved communication between drivers and dispatchers by implementing a reliable messaging system for timely updates.Coordinated with drivers to organize timely pickup and delivery.Counseled drivers on violations of company policy or service standards to improve performance.Identified process breakdowns and developed improvement plans to resolve.Coordinated driver dispatch to accomplish daily delivery requirements.Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.Evaluated driver performance regularly using a combination of objective metrics and direct observation, providing constructive feedback to support professional growth.