Andre Simoes Email & Phone Number

Toronto, Ontario, Canada

→ Lead team by demonstrating of personal customer service and selling skills; participating in team meetings; and being proactive in building knowledge of the brand→ Partner with lead team to develop strategies to exceed store goals→ Communicate successes, opportunities, solutions and daily/weekly/quarterly results→ Provide consistent customer experience through flawless presentation standards, detailed product knowledge→ Maximize customer experience through effective time and task management→ Maintain high level of personal integrity and accountability throughout the completion of all tasks

Toronto, Ontario, Canada

→ Combine sales training with personal sales skills to consistently exceed sales goals→ Study new and existing products to provide a knowledgeable customer experience→ Stay organized to complete store tasks in a timely manner→ Methodically completes operational tasks such as cash handling, returns and store organization

→ Installed, configured, and maintained network hardware including HP, Aruba CX, Aruba Instant On, and Unifi switches, as well as Unifi access points, Axis cameras, and Algo phones/PA speakers.→ Managed and supported security and network software such as Genetec security software, Axis Camera Station, and Avaya IP Office.→ Configured and managed network services including DHCP, DNS, domain controllers (DCs), and Windows RADIUS.→ Provided technical support and troubleshooting for network-related and hardware issues to end-users and colleagues.→ Created comprehensive infrastructure documentation detailing every switch port, network layout, VLANs, subnets, and servers for future reference.→ Collaborated with senior network administrators to enhance network performance and reliability, such as adding UPS batteries to reduce network downtime during power outages.→ Monitored network performance and security using tools such as IPERF and PRTG, identifying and resolving issues to ensure optimal operation

Toronto, Ontario, Canada

→ Utilized customer service training to assist customers shopping and resolve customer concerns→ Performed checkout procedures and associated tasks to ensure smooth transactions

Toronto, Ontario, Canada

→ Carefully received shipment→ Tagged new items and followed floor directive to display them

Bachelor Of Science (Honours), Computer Science( Co-Op)

→ Work with various programming languages including: Python, Java, and C#/++ → Web development using HTML, CSS, Bootstrap, and JavaScript.

Education record