Andre Simpson Email & Phone Number

Kingston, Jamaica

Develops fiction books, non-fiction works, and related promotional writing and events in support of contemporary literature and social awareness. Maintains social media platforms rooted in self-empowerment. Facilitates liberating community discussions. Key Achievements:• Composed mystery novel “Crooked Line,” and urban fiction novels “High Rollaz” and “Traum-a” highlighting underrepresented social issues, processes, and solutions from a contemporary Jamaican perspective.• Initiated the “Authors’ Corna” online interview series, in support of emerging artists and their peers. Moderated questions, discussions, and communication requests between participants.

Kingston, Jamaica

Provided dependable assistance to staff and students of UCC within the Examination Department. Prepared specific course packages, organized schedules, sign-in, timing, and carefully invigilated examinations. Maintained records—precisely input student grades for reporting and processing. Accurately updated scoring for instructors and administrative processing. Key Achievement:• Supervised 50+ examinations; ensured accuracy and compliance with regulations and exam guidelines.

Kingston, Jamaica

Supported Microsoft portfolio sales, provided product solutions for clients based on detailed needs assessments, and validated ongoing client database development. Contributed to advisory services based on business solutions geared at small- and medium-sized business enterprises. Displayed expertise in technical support for products and after-sales services. Performed information/record management. Key Achievement:• Assisted 250+ corporate clients and individual professionals with specialized business solutions.

Baltimore, Maryland, United States

Executed creative marketing strategies of core products to potential customers. Managed corporate website content. Supplied timely and efficient online customer support—consistently directed customer engagement to company products and services/sales.Key Achievement:• Enrolled new clients through engaging customer sales performance and ongoing outreach activities.

Montego Bay, St James, Jamaica

Handled correspondence and directed follow-up support services from customer care. Supplied informed technical support to assist clients with website issues and troubleshooting online processes. Helped clients with accessing design products—exhibited expertise in marketing strategies, communications standards, and creative options. Maintained excellent client-focused communications for hundreds of international business representatives and individuals. Contributed to team assignments and task management activities.

Montego Bay, St James, Jamaica

Facilitated troubleshooting activities for customer access to products and services. Tracked, compiled, and analyzed data sets to determine client needs and direct support services. Developed procedures to enhance company growth opportunities. Created and maintained database of client accounts. Offered product advisory services based on customer profiles and ongoing account reviews.

Kingston, Jamaica

Provided students and faculty with access to online and in-house library resources. Maintained library and system process functions with robust customer service support. Offered customer assistance to address resource access challenges faced by students and staff.