Employee Management and Development:Manage staff performance consistently in order to meet optimal operating requirementsOrganize and oversee the implementation of staff training Conduct staff interviewsImplement disciplinary procedure and labour practice Manage and approve staff planning in accordance with store budgetDevelop, motivate and lead store staff ensuring teamwork and a positive staff moraleConduct staff appraisals in terms of company policies and proceduresOrganize and implement induction and orientationDraw up staff working schedulesManage all Industrial Relation disputes Customer Service:Actively build relationships with customers in order to increase turnoverManage and implement customer care Sales and customer query managementBudgetsDevelop and control BudgetsAnalyzing sales figures and forecasting sales volumes to maximize profitsSet objectives with staff to ensure sales growth and to meet gross and net profit targetsSecurity, Stock and Shrinkage:Oversee and implement safety checks Adhere to OHS regulationsManage shrinkage levels Oversee stock coming in and out of the storeEnsure optimal stock levelsControl stock in terms of sales trends in stores; identify top and bottom sellersManage and implement stock take preparations and processPurchasing stock every weekManage stock room Receiving of stock Merchandising:Ensure correct merchandising and displays (plan layout, signage, music, fitting rooms)Planning and implementation of promotional activities Subcontractors:Deal with subcontractors in order to maintain store appearance (security, electrical, shop fitters, maintenance, signage, cleaners)Housekeeping:Ensure good housekeeping both inside and outside of the store

Responsible for the overall running of the store including ordering, shrinkage, HR, IR, sales, budgets, customer service, stockholding, promotions.

UgandaResponsible for 14 Kwiksave Retail Stores as well as 3 Metro Wholesale Stores. This included the overall running of all the stores, management of stock, shrinkage and distribution to wholesale stores. Zambia - Retail managerResponsible for 18 Kwiksave Retail Stores as well as 3 Metro Wholesale Stores

Owner of Kwik Spar store.

Regional Manager of 8 stores in Eastern Gauteng and Swaziland Regional Manager of 7 stores in Western Gauteng Branch Manager of Margate, Klerksdorp, Vereeniging and Durban West St Stores Responsible for all of the stores in the region as well as the management of all branch managers Opened Nhlangono and Manzini stores in Swaziland General Manager of Hyperama Store in Prospection