Andre Sunga Email & Phone Number
Who is Andre Sunga? Overview
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Andre Sunga is listed as Information Technology Field Technician at Foresight for IT Corp., a company with 11 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Andre Sunga.
Andre Sunga previously worked as Server Assistant at Ten Foot Henry and Technical Support Specialist at Teletech Philippines. Andre Sunga holds Post-Secondary Diploma, Information Technology, 3.45 from Southern Alberta Institute Of Technology (Sait).
Email format at Foresight for IT Corp.
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About Andre Sunga
With a robust educational foundation from Bulacan State University and Graduated from SAIT, my journey in the tech industry has been exciting. Currently, as a Server Assistant at Ten Foot Henry, I've honed my customer service skills while supporting our team in providing top-notch dining experiences. Previously, my roles at TeleTech Philippines and The Citco Group Limited allowed me to develop strong competencies in desktop and help desk support. I've also expanded my technical acumen by earning certifications in cybersecurity and enterprise networking, alongside my hands-on experience with Infrastructure as Code (IaC), positioning me at the forefront of modern IT solutions.
Andre Sunga's current company
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Andre Sunga work experience
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Server Assistant
Current- Maintained cleanliness and orderliness of the dining area to ensure customer satisfaction.
- Effectively communicated with FOH/BOH (Front of House/Back of House) to understand the restaurant’s needs.
- Handled multiple tasks and prioritized them according to the restaurant’s requirements.
Technical Support Specialist
- Resolved a minimum of 20 tickets per day
- Averaged above 80%-member satisfaction and even got recognized as the top 10 highest satisfaction team rating for December 2021 with a rating of 85.71%-member satisfaction with a total of 49 surveys.
- Communicated and assisted with member requests/issues/errors via email/call/chat and routed to the appropriate channel if escalation is needed using Zendesk.
- Demonstrated sensitivity to various levels of individual IT knowledge, and business titles throughout the organization while providing remote support via email/call and chat.
Service Desk Analyst
- Created Knowledge Base documents using HTML in SDM for self-help to end users.
- Triaged, resolved, routed, or escalated incidents and requests within SLA.
- Enhanced customer satisfaction by resolving technical issues promptly and accurately.
- Increased first-call resolution rates with thorough troubleshooting and problem-solving.
- Demonstrate sensitivity to the various levels of an individual's IT knowledge, and business title throughout the organization while providing both desk-side and remote support.
- Administer AD user accounts, network shares, distribution lists, security groups, and Organizational Units.
Internship Trainee
- Installed, configured, and maintained computer systems and network connections.
- Administered Password reset requests.
Student Intern
Colleagues at Foresight for IT Corp.
Other employees you can reach at forit.ca. View company contacts for 11 employees →
Daniel Osemwengie
Colleague at Foresight For It Corp.St Albert, Alberta, Canada, Canada
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KC
Ken Carr
Colleague at Foresight For It Corp.Edmonton, Alberta, Canada, Canada
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CT
Carter Thimot
Colleague at Foresight For It Corp.Edmonton, Alberta, Canada, Canada
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Keri Gatschene
Colleague at Foresight For It Corp.Edmonton, Alberta, Canada, Canada
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Andre Sunga education
Post-Secondary Diploma, Information Technology, 3.45
Bachelor'S Degree, Information Technology
Frequently asked questions about Andre Sunga
Quick answers generated from the profile data available on this page.
What company does Andre Sunga work for?
Andre Sunga works for Foresight for IT Corp..
What is Andre Sunga's role at Foresight for IT Corp.?
Andre Sunga is listed as Information Technology Field Technician at Foresight for IT Corp..
Where is Andre Sunga based?
Andre Sunga is based in Calgary, Alberta, Canada while working with Foresight for IT Corp..
What companies has Andre Sunga worked for?
Andre Sunga has worked for Foresight For It Corp., Ten Foot Henry, Teletech Philippines, The Citco Group Limited, and Fujistu Ten Solutions Philippines Corporation.
Who are Andre Sunga's colleagues at Foresight for IT Corp.?
Andre Sunga's colleagues at Foresight for IT Corp. include Daniel Osemwengie, Ken Carr, Carter Thimot, and Keri Gatschene.
How can I contact Andre Sunga?
You can use AeroLeads to view verified contact signals for Andre Sunga at Foresight for IT Corp., including work email, phone, and LinkedIn data when available.
What schools did Andre Sunga attend?
Andre Sunga holds Post-Secondary Diploma, Information Technology, 3.45 from Southern Alberta Institute Of Technology (Sait).
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