· Led recruitment and HR team coordination for 50-80 members using Microsoft Teams, excelling in information organization and privacy compliance.· Improved candidate tracking process to 10 days optimizing recruitment efficiency and ensuring information integrity at each stage.· Collaborated in formulating strategies with HR directors internationally, focusing on recording critical decisions to boost talent management.· Led weekly HR meetings driving strategic initiatives and ensuring accurate collection of agreements for future actions.· Effectively resolved recruitment queries contributing to team performance and enhancing candidate experience through diligent follow-up.· Translated three complete manuals for consultations and positions within the company from English to Spanish, improving internal communication and facilitating access to crucial information for non-English-speaking staff.

· Coordinated daily customer interactions, skillfully handling 5-10 calls, overseeing more than 10 chatcorrespondences, and responding to 2-3 emails focused on improving customer satisfaction and service excellence.· Provided exceptional face-to-face service to 10-15 customers daily, prioritizing personalized service to enhance service quality and customer experience.· Cultivated solid relationships with suppliers ensuring a stable supply chain and facilitating uninterrupted inventory management.· Improved billing and order scheduling procedures ensuring accuracy and punctuality, contributing to operational efficiency and adherence to delivery schedules.