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Andre Williams Email & Phone Number
Service Desk Analyst
at
Acora - IT, Cyber & AI
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Desk Analyst
Location
London, England, United Kingdom
Who is Andre Williams? Overview
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Quick answer
Andre Williams is listed as Service Desk Analyst at Acora - IT, Cyber & AI, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Andre Williams.
Andre Williams previously worked as IT Support Analyst at Hgs - Hinduja Global Solutions and IT System Administrator/ Web Dev Support at Essential Medical Services. Andre Williams holds Bachelor'S Degree, Computer Science from University Of Technology, Jamaica.
Company email context
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Acora - IT, Cyber & AI
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Profile bio
About Andre Williams
Dedicated IT Support Specialist with a passion for delivering exceptional technical support and ensuring optimal user experiences. I excel in diagnosing and resolving hardware and software issues, providing insightful solutions with a focus on customer satisfaction. My expertise includes proficient troubleshooting across various operating systems, networking configurations, and mobile devices. I am committed to continuous learning and staying abreast of the latest technology trends to enhance overall IT service delivery.SKILLS & COMPETENCIES‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾Hardware and Software TroubleshootingOperating Systems (Windows, macOS)Networking (TCP/IP, DNS, DHCP)Mobile Device Support (iOS, Android)Active DirectoryIncident Management and Ticketing SystemsExcellent Communication and Customer Service
Current workplace
Andre Williams's current company
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3 roles
Andre Williams work experience
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It Support Analyst
Troubleshooting hardware, network & and operating systems in a client-server environment- Install, upgrade, repair and maintain end-user IT equipment- Liaise with clients and other business units to provide support- Provide end-user software/hardware support & and maintenance.- Support active directory functions
Oct 2020 - Jan 2024
It System Administrator/ Web Dev Support
- Carried out regular system audits, assessing IT infrastructure capabilities and identifying improvement areas.- Regulated and maintained core Microsoft systems, maintaining technical operational efficiency.- Carried out thorough IT equipment testing, quickly identifying issues and repairing efficiently.- Installed and configured new and upgraded systems, ensuring performance and functionality ahead of company-wide rollouts.- Manage, maintain and update the company's website.
Sep 2018 - Sep 2020
1 education record
Andre Williams education
FAQ
Frequently asked questions about Andre Williams
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What company does Andre Williams work for?
Andre Williams works for Acora - IT, Cyber & AI.
What is Andre Williams's role at Acora - IT, Cyber & AI?
Andre Williams is listed as Service Desk Analyst at Acora - IT, Cyber & AI.
Where is Andre Williams based?
Andre Williams is based in London, England, United Kingdom while working with Acora - IT, Cyber & AI.
What companies has Andre Williams worked for?
Andre Williams has worked for Acora - It, Cyber & Ai, Hgs - Hinduja Global Solutions, and Essential Medical Services.
How can I contact Andre Williams?
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What schools did Andre Williams attend?
Andre Williams holds Bachelor'S Degree, Computer Science from University Of Technology, Jamaica.
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