Andre Williams Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

The design and delivery of solutions to customers in projects adhering to enterprise and application architecture principles. Providing a layer of solution governance and technical oversight to supported projects and activities.• Design authority for key clients and projects• Providing Technical Governance for client Projects• Escalation point for client projects • Conduit between Product R&D and clients• Oversee roll out of regulatory changes

Melbourne, Australia

Stream Lead, large scale transformation project, for new Commercial and Industrial CRM, CPQ and Billing system. • Workshops, Requirement gathering and Baselining• Solution Design, Delivery Planning• Delivery Management (multiple project teams)• Quality enforcement

Melbourne, Australia

BAU Operations Team leader for a range of Australian Sites across three states.Role• Manage service requests and BAU project delivery• Lead on implementation and BAU projects• Lead on data migration• Client engagement• Solution quality/review and technical support for BAU workAchievements• Introduced quality measures which have had a quantifiable positive impact to the quality of work delivered to clients throughout the operations team. • Authored Review and Site Lead checklist documents, which are used by senior staff to assist in their roles.

Auckland And Melbourne

Software developer role, which consisted primarily of designing and implementing system solutions that met client business requirements.Roles and Achievements• Analysis of business requirements• Solution design documentation including pricing and test plans/scripts• Development, implementation and post production support• On site customer support during business critical periods (end of financial year)• High level solution walk through for client senior management

Auckland

Develop requirements driven solutions for New Zealand energy Retailers.Design, develop, implement and post implementation support. On site support.

Downtown Auckland

Primary role focusing on consumer electronics sales. Role required attending product release conferences as well as working with marketing to communicate with international customers.Other roles included setting up and assisting with the running of the wharf store for transiting cruise liners, working in the customer service and call centers and working in the distribution department.

Bachelor'S Degree, Electrical And Electronics Engineering

- Computer Systems - Digital, Wireless and RF Systems - Power Electronics

Education record