Andre Joseph Email & Phone Number

San Francisco, California, US

Chicago, IL, US

I ensure Hirelogy systems are running smoothly. We use a variety of tools like Ansible, AWS, and CI/CD to automate solutions for operational aspects. Monitoring, performance capacity planning, and disaster response are some of my focuses. My strengths include backup policies and solutions, vendor management, and AWS management.

San Francisco, CA, US

Responsible for ensuring all Northeast clients technical needs were met. I provided solutions, answered questions, completed projects and collaborated with vendors. When not onsite, I worked remotely assisting the service team with level 2 support, internal auditing, and ensuring data retention was up to date. Task can vary from client to client. Some.

New York, NY, US

Worked directly with management to improve I.T services by recommending special projects. Provided technical service to staff in NYC, San Francisco and Budapest. Managed users expectations through proper communication and launching an internal ticketing system. Created user on-boarding/exiting procedures in accordance with company standards. Forecasting.

Doha, QA

Contract Position to join broadcasting team at Aljazeera Americas broadcasting studios in NYC. Installed, set up, maintained, and supported broadcasting equipment at two NYC studios. Regularly serviced and tested mission control equipment before and after broadcast. Used knowledge of AVID, specifically, iNews to setup, manage, and maintain user accounts.

US

Contract position to managed the technology infrastructure at Brooklyn Industries headquarters and 18+ national retail locations. Reviewed existing I.T. spending and reduced cost by servicing existing equipment, renegotiating existing contracts, and terminating unused services.Recommended new cloud POS solution and supported existing POS solution using RMS.

US

Managed team of 3 responsible for technical support of staff and members at 3rd Ward. Lead project to install and setup network, computer lab, guest terminals, and audio/visual security and conferencing equipment for 3rd Ward - Philadelphia. Meet with contractors provide network and audio/visual direction. Some task included mapping out network drops.

Toronto, ON, CA

Developed and executed technical objectives to ensure team projects were completed efficiently with no downtime.Configure and monitor internal network and desktop systems for 1 New York Plaza - which include PC/Mac Desktops, HP Proliant servers, Cisco 2900 Series Routers, and Apple XServers.Partnered with support groups during acquisitions and company.

Acquired by Thomson Reuters in April 2007.Built custom Windows and Linux servers for the production and development environments. Assisted with administration of Active Directory, which included, group policies, users, etc. Configured Cisco 2600 Series Routers to create development VLANS.Assisted with the configuration and deployment of Cisco ASA Firewalls.

Bellevue, Washington, US

Managed employees and storeOrdered Inventory and Office SuppliesAudited cash drawer, updated financial reports of storeCreated events and weekly tournaments for customers