Andrea A. Beidl Email & Phone Number

Founded in 2009, KaiNexus is a continuous improvement software company passionate about spreading continuous improvement. The intuitive platform facilitates improvement initiatives by reinventing the way businesses capture, implement, measure, share, andorganize improvement. With consistent product enhancements, additions, and configurability, KaiNexus is the solution for any business looking to optimize the impact of their continuous improvement programsEnthusiastic Learning & Development Organizational leader experienced in broad-based, service-oriented, B2B & B2C driving excellence and profitability through development, training, motivating and educating teams, streamlining operations and process improvement.Areas of Expertise: • Training – Personal Development, Mentoring & Coaching, Curriculum Analysis, Learning and Instructional Design using Articulate 360, Rise, Camtasia, Cornerstone, Talent Central, Schoox, Blackboard Learn• Evaluate – Internal and External Customer training requirements and gaps to refine and define Learning Paths and Learning Journeys• Operations Management – Process Reengineering, Portfolio, Corporate Merger integrations, Workforce Management, LMS & CSM systems conversion using Gainsight, NetSuite, Qualtrics Cognos Analytics• Customer Support – High-Volume I/B & O/B Call Center and Customer Service Management, Vender/IT Assessment via Salesforce, Salesforce Lightening, Ring Central, Nice/InContact