Managed & Responsible: for leading and introducing a newly formed Global Collaborative Based Operational Solution / Framework, thrust within the Engineering Technology vertical of American Express. The “INTELLIGENT SWARMING” solution yielded: Eliminating “Ticket Bouncing”, “Ticket Escalation” and streamlined an Analytic focus / leverage on the “Value Realization” of external operational Customer Experience success.

Responsible for aligning DTS (Data & Technology Solutions), Business Operations and external vendor (IN Contact) solutions in managing strategic delivery, from Pilot-to-Value Proposition for the company. Proposal (presented to the CIO & CFO), a conversion plan of the company’s core TELEPHONY (CCT: Call Center Transformation) initiative. This initiative will propel a myriad of strategic growth for Cambia Health Solutions (“Cambia”), which is a not-for- profit organization and the largest affiliation of health care plans in the Inter-Mountain region.

Co-Founder and Project Manager. ALL IN World Sports is a sports betting app launched on Apple and Android/Google Play mobile and tablet devices January 2015. App will be relaunched January 2016 on faster platform.- Business Development and marketing plan- Hire International Gaming Technology (IGT) team to develop sports betting application/game.- Maintain the project's overall Project Plan, manage budget and resource allocations.- Review daily progress on data repository, plan for any course correction needed to stay on track to meet project delivery deadlines.- Constantly work to improve development team communications and processes to increase team performance. Key Accomplishments: Obtained launch party sponsorship from a beer company to host at the W HOTEL to be held on the Wet Deck, valued at $100,000 +Obtained contracts from UFC fighters and champion to tweet about game and make bets.

Responsible for business development and marketing for plastic surgery office. Utilizes knowledge of competitive landscape to constantly evolve marketing strategies. - Developed strong and strategic relationships with referring physicians in Scottsdale and surrounding area. - Work in coordination with Valley Anesthesiology and Pain Consultants with hospital contracts and relationships.- Attend American Society for Aesthetic Plastic Surgery meetings- Review business contracts for breast implants- Hire all personnel and provide incentive program recommendations- Liaison between office and online marketing managers for SEO, Google ad campaigns, analytics, and updating website. - Increased business 100% every year until surgery calendar was fully maximized.- Perform this position as a part time business partner.