Trains, develops and coordinates the City of Savannah’s comprehensive learning and development program through out all City departments. Conducts formal training needs assessments by identifying the skills needed by various classes of employees and assessing the current skill level of employees. Analyzes, designs, develops, and implements training curriculum and courses based on the needs of departments and employees. Prepares appropriate learning environments based on the training activities.Manages the New Employee Orientation Program to include presentations and content.

Negotiates contract terms with marketable clients. Provide clients with consistent information according to established policies and procedures. Resolve customer issues with professionalism. Facilitate communication between clients and project managers to achieve maximum fulfillment of client and organizational goals. Respond to written and telephone inquiries. Submits $250,000 contract bids applications. Establish and maintain network of professional contractors and vendors to support efficient completion of commercial landscape projects. Administer contracts by assuring compliance with the terms and conditions of contracts, including resolution of problems concerning the obligations of the parties. Terminate contracts by analyzing, negotiating, and settling claims and proposals. Analyze and evaluate cost or price proposals and accounting systems data. Plan, establish, or review contracts, programs, policies, or procedures.*Successfully negotiated and secures a total of $600,000+ contracts for commercial landscape projects in Atlanta and the greater Atlanta area.*Skillfully managed multiple projects simultaneously, coordinating the work of eight-person teams and assist processing payroll for fluctuating staff with varying pay periods.*Developed database to provide ongoing comparison of estimated price schedule costs to actual costs, providing a critical tool in developing more accurate estimates and increasing profitability across all projects.

Supervise, review and dispatch about 850 emails weekly to a team of 8 personnel for preparation, search, and retrieval. Review, distribute, and associate incoming correspondence accurately. Apply laws from the Georgia open record act, regulations, precedents, and procedures in order to properly process and/or analyze submissions filed within my agency. Assist with maintaining current security and awareness training records, drafting agency agreements and memos of understanding, also, overseeing agency audits by the Georgia Bureau of Investigations and Federal Bureau of Investigations. Prepare and dispatch a variety of ingoing and outgoing materials with differing processing procedures. Ensure staff understands and complies with all my agency regulations and standard operating procedures. Maintain employee morale and increase retention. Training new staff and following up on quarterly performance reviews with direct supervisors. Made sound judgments by consistently applying governing rules, regulations, and laws to wide range of situations. Performs administrative functions, including but not restricted to preparing reports, analyzing program statistics, and initiating and maintaining case files. Serve as a liaison between management and employees by helping resolve work-related problems. Participate with other records and information staff in overseeing the effective maintenance of records. Advise senior management on organizational policy matters and recommend needed changes. Identify and resolve employee issues on a daily basis. Maintained employee relations through proactive contact with employees. Assist in human resource functions including staffing, training, scheduling, recruiting, and conflict resolution. Correspond with different departments such as criminal history, human resources, budget, command staff, training, recruiting etc. Chair on panels for oral boards, staffing and placement for potential civilian hires and new rookie police officers.

Made sound judgments by consistently applying governing rules, regulations, and laws to wide range of situations. Conducted inspections and investigations involving scientific and regulatory responsibilities which call for abnormal inspections or investigative approaches to be applied to a wide variety of regulatory functions or scientific evaluations. Served at local events requiring police presence. Maintained composure and operated effectively under stress. Gathered information and evidence by performing preliminary inquiries, conducting field interviews, and completing follow-up investigations. Monitored, reported, and investigated suspicious activity and safety hazards. Investigated scenes of accidents to gather evidence and determine if crimes had been committed. Completed comprehensive reports to document incidents. Followed established protocol and chain of command to perform duties and respond to various scenarios. Updated and maintained checklists, activity logs, and other documents. Maintained current knowledge of department plans, directives, and policy guidelines. Used various automated systems and databases, including probation and parole databases, the National Instant Criminal Background Check System (NICS), and motor vehicle databases. Reviewed and analyzed details of recorded incidents to determine nature and extent of criminal acts and statute violations.Interviewed eyewitnesses, suspects, victims, and others to obtain details about accidents and incidents being investigated. Planned and conducted regulatory inspections and in-depth investigations at establishments that sold alcohol. Handled conflict and problems constructively and appropriately. Disseminated urgent information to appropriate personnel. Resolved citizen issues. Responded to requests for information, both orally and in writing. Engaged in community outreach activities. Communicated with all levels of leadership.

Very hands-on with customers and connected with the community. Learned what goes into managing a multimillion-dollar business. Conducted several interviews. Worked in a fast-paced environment making sure customer service always came first. Also ranking high in my area for my performance. Directed and performed all administrative duties in support of the office providing employment assistance services throughout the company. Maintained hard-copy and electronic files according to established record keeping systems. Scheduled appointments to support customers rental agreements. Managed a fleet of 320 vehicles. Planned, prepared, and conducted analysis to facilitate completion of long-range planning documents. Developed, implemented, and evaluated comprehensive strategic plans for companies management. Monitored core quality and performance measures for the company. Supervised staff across 3 different locations and maintained employment regulations. Received, reviewed, and routed incoming correspondence regarding insurance policies and procedures