• Development of the strategic business plan prior to the opening. • Menu creation in collaboration with the Executive Chef. • Development of codes of conduct, policies and internal procedures.• Management of daily tasks, including the creation of SOPs, opening and closing, cash management, payments and order processing and stock control. • Responsible for financial management including F&B budget and P&L.

• Led the start-up process by creating the brand identity and Developed product portfolio through market analysis• Outsourcing material and production partners• Websites and marketplaces creation, product listings and descriptions, • Responsible for Stock management, Logistic and Import/Export• Conducting daily activities including customer service, sales, invoices, cost control, purchasing and payments• Responsible of financial analysis including creating monthly reports and P&L• Social Media advertising

• Led the start-up process including Concept Development, Store Layout and F&B menu creation • Responsible for Outsourcing suppliers and Recruiting personnel • Developed Internal Code of Conducts, SOPs, Training Plans• Organized Weekly shifts and staff duties, including customer service and store displays • Cash handling management, health and safety trainings,purchasing, payrolls, and stock control• P&L Reports

• Developed a Business Plan to help the company moving forward the right direction. • Improved store visibility and brand awareness through the organization of events and marketing activities• Increased revenue and maximized profit through the optimization of BOH and FOH duties, tracking COGS, creating. SOP • Enhanced POS management and workflow by identifying and addressing key service weaknesses• Responsible for the creation of a new beverage menu for Flat Stanley restaurant in collaboration with a mixologist

• Increased store revenue through the optimization of staff shifts, kitchen and stock room layout• Maximised profit through accurate modification of COGS and the creation of SOPs• Implemented cash management procedures, opening and closing shift, POS management and training plans.• Developed internal code of conducts, policies and procedures.

• Joined a start-up in the early stage, developed the concept with a team including the menu creation • In charge of HR & Procurement • Store management daily duties, including creating SOP, conducting trainings and cash handling procedures• Creation of Monthly P&L • In charge of purchasing & cost analysis to improve store profitability• Events organization and management on a weekly basis

• Driving sales and store profitability to achieve growth• In charge of Supervisors trainings in other area branches• Collaborating with the Store Manager to set sales targets• Involved in weekly branches area meeting with the area manager, other store managers and assistant managers• Data analysis in order to improve performance through the identification of weak and strong selling points and peak time hours

• Organizing store shifts on a weekly basis• Cash handling management - opening and closing duties• In-store General and Health and safety trainings• Processing orders • Stock control through the use of internal software• Customer service