• Implementation and management of the Swiss Smart Factory (SSF) and Battery Technology Center (iBAT) membership programmes, as well as the Swiss Cobotics Competence Center (S3C) since 2023• Processing and tracking of SSF, iBAT and S3C membership registrations, CRM update• Management of iBAT communication, online events, workshops, conferences, SSF Newsletters• Organisation of events such as FV-SSF general assembly, iBAT workshops, iBAT conference• General back office work: issuing quotations/order confirmations/delivery notes/invoices; executing orders and monitoring supplier deadlines; managing appointments.

• Management of the Info-Center of the research and demonstration Swiss Smart Factory• Implementation and development of the back office (administration, accounting, marketing, events).• Monitoring and Support of member companies, visitors and customer inquiries • General back office work: issuing invoices; executing orders and follow-up supplier deadlines; managing appointments.

Child education, budget management, daily organisation

Elaboration, development and management of communication strategies for Switzerland, Austria, Slovenia, Serbia and CroatiaKey responsibilities:• Planning, organisation and coordination of projects and events• Creation, development and coordination of print and online communication campaigns • Ensure correct application of brand and image guidelines • Implementation of promotion and content on website • Planning and realisation of internal and external communication • Analysis and reports on ROI of marketing actions• Conception and implementation of cross-marketing activities with sponsors and partners• Elaboration and introduction of promotional actions in cooperation with partners • Preparation and implementation of annual marketing plan • Proactive collaboration and ongoing contact with media and advertisement agencies • Coordination and production of promotional materials • Replacement of marketing manager during absence • Control and coordination of budget with the marketing manager

• Implementation and coordination of procedures and frameworks for sales team in Switzerland, Austria, Slovenia, Serbia and Croatia• Control and validation of contract payment• Monitoring of commercial budget • Results analysis and introduction of corrective actions• Coaching of sales team on tools and processes

• Assist account managers in portfolio management • Preparation of statistics and portfolio analysis • Management, follow up and analysis of corporate and trade contracts• SME contracts prospecting • Support and advice corporate travel manager and trade partners • Maintenance and update of customer database

• Training of sales agents locally and abroad on sales tools and procedures• Inform and support SME customers and travel agencies• Flight reservations, ticket issuance and after sales service

• Flight reservations, ticket issuance and after sales service• Customer care handling in case of flight irregularity

• Reception and assistance of international customers• Administrative services and preparation of duty trips

• Reception and management services• German/French translations