Andrea Bolanos Email & Phone Number

United States

New York City Metropolitan Area

New York, United States

Danbury, Ct

Starting as a sales associate exceeding sale targets while driving fashion customer advising in the women's fashion department later to become a department supervisor. Some of my key roles and responsibilities were as follows:Maintain the sales floor in compliance with company highest standards.Assist in the maintenance of company stockroom capacity.In charge of 6 sales associates.Offered suggestion for improvement to higher management.Manage merchandise transfer to other stores, assist with price changes, RTV’s, and paperwork as directed by higher management.Manage store opening and closing procedures.Ensure excellence in merchandise markup and floor promotional signing in order to increase sales.Support sales associates with costumer related issues such as: returns, exchanges, compliments y complaints.Manage direct contact with costumers to ensure total customer satisfaction and shopping experience.Drive team work with the floor managers, visual merchandising team, operations manager, and general manager.Drive an active participation in the company’s annual inventory.Exceeded expectations opening costumer credit accounts and engaging my team by example.

Ecuador

As the general manager I was responsible of driving business success with an important focused in the following areas: marketing, P&L, social media management, driving customer acquisition, international commerce, managing sales and revenues, imports, inventories, and personnel management. The focus of the business was Pet Fashion, Accessories and Grooming.

Quito

My main responsibilities included accounting and finance management for Konrad Adenauer. In addition, I was responsible for driving logistics coordination, procurement, event organization and accounting. I also served as the main liaison to the corporate office located in Berlin-Germany and in charge of all public relations for international executives from corporate office coming from Europe to Ecuador. All operations executed with the corporate office were executed in German.

Quito

As an imports coordinator I was responsible for: Imports coordination, liaison with sea and air cargo/transportation companies, manage providers and agents located worldwide, in charge of managing all importing and business processes. Additionally, I was responsible for ensuring Quality Assurance and Quality Control of imports/exports including the following components: invoices, packing lists, bill of ladings, insurances, letters of credit, among others.

Certificate, Fashion Business

Bachelor Of Business Administration (B.B.A.), International Business

Master In Neuro-Linguistic Programming, Nlp

Certified by Dr. Richard Bandler USA

Gross Und Aussenhandels Kauffrau, International Business/Trade/Commerce, 90/100