I've been contributing to the success of different properties of "Viva Wyndham Resorts" until 2012, "Bel Air Collection" until august 2014, "Oasis Hotels & Resorts" until december 2018, "Blue Diamond Hotels & Resorts" "and now with my new employer "Sanctuary Cap Cana, by Playa Hotels & Resorts" since december 2019 to the present.I'm proactive, focused and committed professional with over 20 years of extensive experience in the leisure/hospitality Industry. I am someone with exceptional planning, leadership and management skills and abilities. Taking charge of the responsibilities in the hotel operations management is my greatest strength.My experience has been consolidated by years of experience in Hotels, Resorts & Club Formulas, in Europe (Italy), north and west Africa (Egypt, Tunisia and Cabo Verde), east Africa (Zanzibar), Asia (Maldives Rep.) and Caribbean Area (Dominican Republic and Mexico), with a previous considerable managerial experience in tour operating. I am currently the Resident Manager of "Sanctuary Cap Cana by Playa Hotels & Resorts, at Cap Cana (Dominican Republic).Key Skills: • Operational Management:• Maintaining excellence in customer care.• Allocating resources, both human and material, to maximize performance and efficiency.• Planning, organizing and coordination special events and functions• Ensuring compliance with Health & Safety and Health & Hygiene legislation.• Stock management, rotation, replenishment and stocktaking.• Identifying and selecting suppliers/wholesalers ensuring cost-effectiveness.• Financial Management:• Autonomous P&L control with responsibility for maximizing year on year turnover & profitability.• All aspects production of annual budgets..• Personnel Management:• Interviewing, assessing and recruiting suitable applicants across disciplines.• Devising, implementing and delivering in-house training.• Extremely fluent in communicating in Italian, english and spanish, comprehending in french• Expert in European Plan and All-Inclusive Resort Operations