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Handle multiple technicians at increments of 4-7 hours a shift. Customer service within the spa and on the phone.Manage operations of the spa on an hourly, daily, weekly, and monthly basis.What services need to be done and who can provide them.Customer confirmation calls to ensure next day business. Answer questions about the spa services and technicians.Find the labor and goal for the day.Count out at mid-shift and end of the day depending on the shift.Intern Touch Discount Day Spa Summer 2008Handled multiple technicians at increments of 4 hours a shift. Customer service in the spa and on the phone. Learned the operation of the spa and what is to be done on a hourly, daily, weekly, and monthly basis.What services needed to be done and who can provide them.Customer confirmation calls to ensure next day business.