Business representative and commercial relationship with business associates to Mercato Metropolitano (over 30 business across four sites).Responsible to increase sales and to generate footfall optimizing Company's offer and ethos.Daily, weekly and monthly sales analysis and reporting on top/bottom performance with dedicated action plan to increase and maximise sales.Main point of contact for new business joining the Company, responsible for their onboarding and deadlines.Events controller for large event, full venue hire and B2B partnership.

Role covered: Operations and Sales General Manager Location: Mayfair and Elephant and Castle; responsible for the floor operations, covid-19 regulations, reporting to Head of Operations of the company.My responsibilities covered different areas of the business, from Management development and public/business relationship to Finance, Health & Food safety, and Events organisations.Over 30 Trading Partner and 5000sqm (Elephant and Castle) and 12 Trading Partner and 2000sqm (Mayfair), I built relationship with sub-contractor (Iugis, Ecolab, Paper Round, CTSE etc.) and I am a point of contact between each Trading Partner and Mercato Metropolitano.After national lockdown I was Chief of Floor staff, managing and introducing Harri platform as well as I am responsible of the Hiring and Recruiting process for the floor operations.I managed to improve the logistic of the venue creating a new system for storages, arranging deliveries and communication between multiple sitesI took initiative to create few sales report in order to analyse sales and revenue for MM E&C on weekly and monthly bases.I was responsible for the Health&Safety&Food Hygiene Action Plan, for the Fire Risk Assessment and I create a new Covid-19 Risk Assessment.

Role covered: Supervisor (Sept. 2019 to Jan 2020) – Assistant Manager (Jan 2020 to May 2020)Location: MayfairAs part of the Management team, I was involved in the operations regarding the new site opening, referring to assist all the Trading Partner (On-boarding and facilities). Along side with the GM I was delegate for all the procedures regarding the H&S, Pest control, Fire Risk Assessment and everything related the day to day operations. I was responsible to get the business welcomed in Mayfair borough, creating analysis and comparison with relevant business in the area paying attention to the footfall as well.During first national lockdown I was responsible to keep the business alive managing the Grocery Shop arranging delivery on daily/monthly basis with the Production Center.

Applying excellent costumers service skills whilst offering advice and assistance to costumer in a professional and efficient manner, driving product sales and knowledge of the store and the brand; use of till and certain accounting operations; to reorder inventory when it drop below predetermined levels and to deal with delivery and stock organisation

Sales assistant, Waiter and bartender at Maison AssoulineWorking in compliance with high standard company practices and in accordance with luxury brand requirements and ability to sell luxury items such as books, handbags and jewellery, ability to manage host events, book launches and private dinners, elegant customer service, responsibility for the opening and closing of the building and of the cash desk.

Internship at Court of Florence in criminal registry.Responsible for administering the files of suspects, preparing them and bringing them to the judge and the president of the court; assistant to the Judge and Registrar at hearings and during decisions taken in closed session; check expired documents and order private archives of judges; really good skills at developing relationships and assisting chancellors, judge and lawyers, punctuality and reliability, performing sensitive tasks, costumer service.

Collaborator in the organization of the summer festival, group leader waiters, control relationship kitchen and service.Collaboratore alla organizzazione del festival estivo, capo gruppo camerieri, controllo rapporto cucina e servizio.