-Provide on-site support for Project Managers during corporate events to facilitate successful execution of all details.-Act as an ambassador for the city by providing clients and guests with tours of Indianapolis and by promoting Indianapolis as an ideal location for business as well as leisure. -As lead, direct other event staff during execution of all assigned tasks, including setup and strike.-Successfully manage transportation for as many as 10,000 guests in a program… Show more -Provide on-site support for Project Managers during corporate events to facilitate successful execution of all details.-Act as an ambassador for the city by providing clients and guests with tours of Indianapolis and by promoting Indianapolis as an ideal location for business as well as leisure. -As lead, direct other event staff during execution of all assigned tasks, including setup and strike.-Successfully manage transportation for as many as 10,000 guests in a program. -Act as a liaison between all vendors at events to allow for optimal communication between venue staff, catering staff, A/V, entertainment, transportation, etc. Show less

• Conducted weekly team meetings, laid out timelines and milestones for projects, kept leadership updated on progress, and evaluated need for support from outside departments. • Led team members in problem solving-issues and challenges as they arose and in anticipating issues preemptively.• Maintained profitability during pandemic years while operating venue independently bolstering venues in underperforming markets.• Built and maintained positive relationships with clients, vendor… Show more • Conducted weekly team meetings, laid out timelines and milestones for projects, kept leadership updated on progress, and evaluated need for support from outside departments. • Led team members in problem solving-issues and challenges as they arose and in anticipating issues preemptively.• Maintained profitability during pandemic years while operating venue independently bolstering venues in underperforming markets.• Built and maintained positive relationships with clients, vendor partners, and team members which led to an increase of repeat business and increase in review ratings.• Initiated new preparation procedures to allow for uninterrupted employee PTO without compromising workflows.• Consulted frequently with Operations Director to create or alter processes company wide with a focus on efficiency and organization and trained teams on new implementations.• Managed venue operations budgets as well as client event budgets. Show less

-Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving and further leveraging these systems.-Identify and navigate potential issues in order to meet deadlines and schedules.-Consult with users, management, vendors, and technicians to assess computing needs and system requirements.-Develop and interpret organizational goals, policies, and procedures.-Modify existing databases and database management systems to facilitate… Show more -Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving and further leveraging these systems.-Identify and navigate potential issues in order to meet deadlines and schedules.-Consult with users, management, vendors, and technicians to assess computing needs and system requirements.-Develop and interpret organizational goals, policies, and procedures.-Modify existing databases and database management systems to facilitate maximum efficiency from all internal departments. Show less

-Provided service staff with direction to allow for successful event execution from setup to tear down of hundreds of weddings, social, and corporate events.-Coordinated with client, venue staff, kitchen staff, and vendors during event to maintain timeline and ensure optimal execution of all event details. -Mitigated any unforeseen complications during events by using problem solving skills, applying knowledge from previous events, and communicating with the client to resolve issues.

-Independently handled all sales and operations for the express drop-off division.-Coordinated with client to establish their needs and develop menu and timeline for catering drop-offs to be delivered to their location.-Directed kitchen staff and delivery driver to the client’s wishes to guarantee satisfaction.

-Provided daily assistance to senior Event Designer/Design Director from first contact with client through event execution. -Created custom menus specified to client needs and tailored event floor plans unique to every event. -Coordinated with vendors to provide necessary services for the client’s ever changing needs throughout the planning process including linen and serviceware rentals, venue needs, and design elements.

-Day-to-day operations and operational oversight of lunch cafe’ located in the historic Scottish Rite Cathedral. Cash control, inventory, retail ordering, customer service, and supervision of staff including training.-Communicated with clients in assisting them to book special meeting rooms.-Acted as manager during manager's leave which added responsibilities such as submitting staff hours worked to payroll, updating cafe’ activities to social media, and coordinating with kitchen staff… Show more -Day-to-day operations and operational oversight of lunch cafe’ located in the historic Scottish Rite Cathedral. Cash control, inventory, retail ordering, customer service, and supervision of staff including training.-Communicated with clients in assisting them to book special meeting rooms.-Acted as manager during manager's leave which added responsibilities such as submitting staff hours worked to payroll, updating cafe’ activities to social media, and coordinating with kitchen staff to ensure all necessary weekly preparations. Show less