Key Achievements: - Managed an appeal focusing on women and malnutrition to increase the number of donors signing up to regular giving and securing long term income. - Led the review of the ask strategy to analyse if the value of gift prompts impacted the response rate and donations' average value. Key Responsibilities: - Core appeal management from start to finish ensuring projects are on time and budget. - Effectively devising and managing all aspects of appeal creation, including creative, data and print. - Maintaining results sheets and produce campaign reviews, advising on learnings to take forward for future campaign management. - Liaising with countries officers to gather success stories of project's beneficiaries to create fundraising materials.

Key Achievements:- Implemented in-memory income stream through the concept and installation of a digital platform for the creation of tribute funds along with the promotion of this through printed materials, digital advertising, and strengthening the relationship with pre-existing in-memory supporters.- Managed a national stewardship event for legacy supporters liaising with researchers to arrange guided tours of laboratories, to show donors the first-hand impact their support is bringing to the beneficiaries.- Developed advanced knowledge and use of digital analytic tools, which led to a better understanding of audience behaviour and helped the improvement of the approaches and activities to increase engagement and maximise funds.Key Responsibilities:- Positively challenging accepted ways of working and presenting new ideas and direction based on continuous learning. - Managing direct marketing campaigns such as warm cash appeals and raffles, mediating with external stakeholders co-ordinating schedules, and ensuring competitive quotes are obtained for all campaigns and quality of service is to a high standard.- Improving donor communications, including emails, SMS, and printed communications.- Supporting internal and external Data teams to build and interpret complex selection briefs and detailed analysis queries.- Creating campaign schedules and share with relevant people, keeping everyone up-to-date with progress and any issues that arise. - Coordinating the creationg of artwork and copy for direct marketing campaigns through agencies or freelancers following internal circulation and feedback processes. Writing templates for thank you letters, emails and brief the response handling house in order for them to process donations effectively.- Helping provide accurate forecasts, delivering budgets, monitor and evaluate projects making recommendations, and providing accurate analysis required for the planning of future activities.

Key achievements:- Quickly developed an in-depth knowledge of particular areas of Concern’s work and projects in partnership with different stakeholders, liaising with the Trust Fundraising Officer and Major Donors Manager, as well as using the organisation’s database and other digital resources to gather content for supporter’s communications.- Occasionally supported with the translation of beneficiaries' interviews for the creation and ideation of content to feature in fundraising campaigns.- Learned and understood the functioning and importance of different fundraising channels for NGOs.- Became more familiar with analysis of numerical and sensitive data, gained confidence in using Excel, and making recommendations based on learnings acquired from the analysis of campaigns.- Developed knowledge of Concern's database functionalities to run reports as well as storing and processing supporters' data.Key responsibilities:- Actively participating in meetings regarding the progress of projects implemented by the organisation in countries affected by conflict, natural and manmade disasters, humanitarian crisis and instability, particularly those funded in partnerships with institutions such as The General Directorate for Civil Protection and European Humanitarian Aid Operations (DGECHO), the UK Department For International Development (DFID) and the Disaster Emergency Committee (DEC).- Training new starters on donor retention processes when necessary.- Processing invoices, receiving post, answering phone calls and other admin tasks.- Supporting the team with Direct Mail communications, such as proofreading and liaising with suppliers and creative agencies.- Supporting with the creation of content in regards to Concern's work, for example, creating copy for supporters' magazine or for emails and SMS communications.