A hard-working, passionate individual. Quality customer service skills and plentiful experience in sales. Strives off aiding customers as much as possible while thinking of creative solutions to even the most complex problems. Obtains the utmost empathy for clients while maintaining active listening and communicative skills. Articulate in Microsoft Office, Adobe platforms, and banking platforms such as Customer Connect.
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Personal Banking AssociateBmoVaughan, On, Ca -
Customer Service RepresentativeBmo Bank Of Montreal Jul 2021 - PresentWorking in a bank is a very high-pressure environment. It has become my greatest priority to keep my customers safe, while still helping them with their financial transactions and inquiries in a time-efficient manner. Being one of the top sales representatives at my branch, I currently average around 200% in sales revenue on a weekly basis, and have successfully showcased my ability to notice investment opportunities for referrals. As a senior representative, I have been given the responsibility of opening and closing the branch alongside a junior representative, and ensuring the branch balances cash at the end of each night. I also assist with training new recruits to allow them to be the best employee they can be and strive to their greatest potential. -
Marketing AssistantTerra Bruce Productions Sep 2023 - Dec 2023 -
Cashier Customer ServiceFortinos Nov 2018 - Jul 2022Over the course of my time at Fortinos, I was given the opportunity to grow immensely within my department. In the first two years of my employment, I worked effectively alongside other cashiers to efficiently process customers' orders, while handling cash and debit/ credit transactions.As time progressed, I worked closely with my managers as I got promoted to customer service representative. Working behind the counter allowed me to work one-on-one with customers, and provide refunds and exchanges. I then got promoted again to supervisor and cash office handler. This experience has allowed me to gain various skills which have helped me deal with various customer requests, recognize moments of improvement, and have immense responsibility. Working closely with customers has allowed me to ensure the best sales and service within the cash department.
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CashierHarry Putter Golf Academy & Driving Range Jun 2018 - Oct 2018Maple, Ontario, Canada
Andrea Decicco Education Details
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Communication And Media Studies -
Cardinal Carter Catholic High SchoolHigh School Diploma
Frequently Asked Questions about Andrea Decicco
What company does Andrea Decicco work for?
Andrea Decicco works for Bmo
What is Andrea Decicco's role at the current company?
Andrea Decicco's current role is Personal Banking Associate.
What schools did Andrea Decicco attend?
Andrea Decicco attended University Of Guelph-Humber, Cardinal Carter Catholic High School.
Who are Andrea Decicco's colleagues?
Andrea Decicco's colleagues are Jagadeesh Mypati, Diana Bechtel, Daniel Hsiung, Harshavardhan Reddy, Kyle Van Vliet, Zienab Akkouche, Leah Baer.
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Andrea R. DeCicco
Asset Manager, Senior Vice President At Branch Banking And TrustWest Palm Beach, Fl2bbandt.com, bbt.com -
5aol.com, siena.edu, thefreshmarket.com, amazon.com, amazon.com
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