Andrea Dennett Email & Phone Number

Kelowna, Bc, Ca

Kelowna, British Columbia, Canada

Kelowna, British Columbia, Canada

Support the organizations vision of excellence by coordinating, facilitating, and administering all activities related to training. Identify employee skill gaps and develop training to address those needs. Consult with various stakeholders regarding training requirements. Develop, design, and test training. Facilitate training virtually, through Microsoft Teams and Webex, and deliver in person training. Also provide one-on-one mentoring, virtual simulations, and digital training. Maintain… Show more Support the organizations vision of excellence by coordinating, facilitating, and administering all activities related to training. Identify employee skill gaps and develop training to address those needs. Consult with various stakeholders regarding training requirements. Develop, design, and test training. Facilitate training virtually, through Microsoft Teams and Webex, and deliver in person training. Also provide one-on-one mentoring, virtual simulations, and digital training. Maintain existing training programs, and create new training programs. Deliver initial core training for new employees. Coordinate training programs that are offered through internal and external sources. Administer training evaluations. Build partnerships with organization's other departments, Well developed time-management skills. Strong administration skills. Personal strengths in communication skills, project leadership and public speaking. Strong judgment and problem solving skills. Exceptional computer literacy (Microsoft Teams, PowerPoint, Excel, Outlook & Word). A continuous, lifelong learner. Show less

Kelowna, British Columbia, Canada

Acted as a key contributor to the financial success of the organization. Grew personal lending and investment portfolio. Provided guidance to members on more complex member issues. Delivered on standards around pre-active calls. Assisted in coaching and mentoring of junior employees.

Lakeshore Centre

As a member of a Retail Branch sales team, I was responsible for contributing to the team’s overall success by meeting negotiated personal sales and sales activity goals through the identification and satisfaction of customer needs. I was responsible for delivering excellent customer service and selling a full range of customized financial solutions, including mortgages and mutual funds, to a portfolio of assigned customers.

Meadowtown Centre, Pitt Meadows

As a leader of a Retail Branch customer service team, I am responsible for contributing to the overall branch/team success by overseeing the delivery of customer service and all associated administrative processes. I am responsible for sustaining overall branch operational effectiveness and efficiency by setting and meeting objectives related to customer service, performing compliance reviews and ensuring adherence to bank security procedures and expense management. I also have the primary… Show more As a leader of a Retail Branch customer service team, I am responsible for contributing to the overall branch/team success by overseeing the delivery of customer service and all associated administrative processes. I am responsible for sustaining overall branch operational effectiveness and efficiency by setting and meeting objectives related to customer service, performing compliance reviews and ensuring adherence to bank security procedures and expense management. I also have the primary responsibility of facilitating the development of my team’s functional skills and behavioral competencies through coaching and skill building sessions. Show less

Kelowna Cbc & Main

As a member of a Retail Branch sales team, I was responsible for contributing to the team’s overall success by meeting negotiated personal sales and sales activity goals through the identification and satisfaction of customer needs. I was responsible for delivering excellent customer service and selling a full range of customized financial solutions to new customers as well as a number of existing Branch customers.

Orchard Place, Kelowna

Bachelor Of Science (Bs), Biology, General

Bachelor Of Science - Bs, Biology, General