Andrea Dimarco Email and Phone Number

• Serve as the point person for a dynamic, vibrant real estate office with 74 agents and office staff, processing over $500M in transactions and $450M in sales volume.• Provide support to the top-selling real estate agent to ensure transactions are completed in a timely and efficient manner. • Create and communicate a rotational schedule for agents to cover front desk duties and accommodate walk-in potential clients.• Regularly update the MLS database to input, change status, and upload pictures. • Troubleshoot IT issues and escalate appropriately for quick resolution. • Introduced and trained new agents and employees to the office processes, ZipForms, phones, computers, software, and protocols to ensure optimal productivity. • Manage the flow of highly confidential documents relating to real estate transactions including offers, escrow accounts, listings, sales, P+S, and closings in the in-house accounting and online storage file management system, Transaction Manager.• Screened and interviewed candidates to join the firm, documented performance, and maintained confidential records. • Oversee office renovations including meeting and scheduling vendors and providing communication to internal stakeholders.• Cross-trained in many supporting responsibilities including marketing and social media management to ensure operational efficiency. • Managed and supervised a support staff of 7 administrators.

• Served as the point of contact for guests and hotel department members. Provided concierge services to ensure extraordinary service delivery to guests.• Hired, trained, retained, and developed new employees to become knowledgeable resources for resort guests.