Scheduled and organized meetings, booking conference rooms onsite or at offsite locations. Backup to the receptionist, answering phones, faxing, greeting visitors and sorting/distributing mail. Designed engagement and marketing material used within MACL utilizing Photoshop and Adobe Illustrator software. Troubleshoot office equipment, maintained office and kitchen supplies. Coordinated travel and hotel accommodations for executives, managers, and interviewees. Organized quarterly Board of Directors meetings, ensuring board material was completed and distributed on time. Notarized legal documents on an as-needed basis.

Drafted contracts according to EY standards, frequently utilized Adobe X Professional to modify PDF’s, revised PowerPoint presentations when requested, saved and organized documents in eRooms and eDocs. Covered in Creative Services with large print and bind jobs, backed up the receptionist when called upon, copied, faxed, scanned documents as required, and utilized FedEx, Certified Mail or Courier service to deliver items to clients. Picked up new work assignments from the BSC’s shared server and entered in new opportunities and pulled reports in Interaction (Client Relationship Management System.) Adjusted time accordingly for Managers and Senior Managers in Global Time & Expense (gT&E), initiated Global Tool for Acceptance and Continuation (GTAC) with new agreements form clientele and Provided travel services for any Manager or Senior Manager through AmEx Travel.

Created and maintained an invoicing format that was adopted by department management, tracked inventory for company assets including laptop computers, tools, equipment, and office supplies. Facilitated travel arrangements for Executive Director, provided administrative services for multiple buildings across campus, and actively contributed to department meetings. Answered and directed multi-line phones, coordinated faxes and mass mailings, relied upon to troubleshoot office equipment and compiled data and forms required for submitting state funded grants. Utilized Oracle Discoverer and SCT Banner for the following tasks: Opened classes, registered students, processed payments, tracked headcount for semester, and executed reports used to measure course performance

• Counseled clients on lifestyle choices• Greeted customers at store front counter• Performed initial consultation for new clients• Managed weight loss product inventory• Responsible for opening and closing duties for the center• Conducted sales transactions• Utilized client charts and files to track accomplishments and provide feedback

• Managed departmental Inventory• Executed daily sales reports for reconciling department operating costs• Assisted in hiring process by conducting interviews and scheduling new hire training• Audited time cards for accuracy• Assisted staff in career development• Supported store wide management requirements as needed which included:o Disciplinary correctionso Customer serviceo Filled in temporary staffing gapso Store pricing and item layout