Andrea Eder Email and Phone Number

Record and maintain expenses, including handling tills and assisting with budget tracking and reporting.Responsible for daily reconciliation of cash, card payments, cheques, member sales accounts and vouchers.Monitor and track members' payments to grant access to the golf course.Collected and tracked entry fee payments for golf events, ensuring accuracy and smooth workflow management.Create monthly reports and analyses on course usage and attendance.Handle queries and complaints via phone, email, and general correspondence promptly and efficiently.Manage and coordinate bookings, efficiently maintaining and updating schedules.

Tracked customer receipts to process refunds and vouchers.Assisted store managers in the UK, Germany, and Austria with receipt verification, payment processing, merchandise tracking, and delivery coordination.Handled 90 customer enquiries per day on average, in English and German.Ensured brand consistency through diligent market research and customer engagement across multiple social media platforms.Collaborated with colleagues and stakeholders across various departments.Generated daily reports on social media trends and post-performance, providing insights to enhance marketing strategies.Promoted the company’s updates and values by creating monthly newsletters for a multicultural readership.Created presentations and conducted coaching sessions for new hires.