This project I have been leading fully rapresents my idea of suistainable tourism.We have purchased Modica's properties, called "Dammusi", once abandoned, wehave restored them and furnished them as a 5-star hotel, with premium facilitiesand design elements.The opening of a scattered hotel does not need the construction of newbuildings and enables you to operate in full respect of the territory.Main Goal: to offer our Guests a unique experience and at the same time we give new lightto the city of Modica, in Sicily.

• Demonstrating solid time management, communication, and multitasking skillsto excel within fast-paced, customer-facing environments.• Up-sell rooms.• Welcome and check in guests while providing remarkable arrival experiences.• Allocate rooms according to guest's requests.• Handle any complaint and guest problems• Work occasionally on night shifts: run the night audit and prepare all the reports.• Prepare projects delegated by the Front Office Manager and the HotelManagement.

• Focus on PMS’s Opera and Protel• Check/in- Check/out, welcoming guest and escort them to their roooms• Create reports for the following daily meeting

• A deep acknowledgement of simultaneous departments in a Five Stars Luxury Hotel resortsCross-Training (MICE (Event and Sales Management), Sales&Marketing, Service and Leisure, F&B, Rooms Division)