I was responsible for working with members of the Quality & Reliability organization to provide quality related data and information to management positions corporate wide.

I was involved in product support for Industrial Engines by acting as the liaison between Caterpillar dealers or OEMS and the Caterpillar factory. I was the first point of contact at Caterpillar when an industrial engine failed in the field.

I was responsible for doing scheduled oil sampling analysis for engine, hydraulic and transmission oil samples.