Andrea Greenwald, Mba, Csm Email and Phone Number
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Experienced Operations Manager and Certified Scrum Master with a demonstrated history of working in the computer software industry. Skilled in Management, Marketing Strategy, Social Media, and Customer Service. Strong operations professional with a Master of Business Administration (M.B.A.) focused in Marketing from Gannon University.
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Certified Scrum MasterU-Haul International, Inc Dec 2021 - PresentPhoenix, Az, Us
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Operations ManagerU-Haul International, Inc Feb 2017 - Dec 2021Phoenix, Az, UsAs the Operations Manager of the U-Haul Self-Storage Affiliate Network, I oversaw a team of 7 employees. I was responsible for their recruitment, training, and ongoing success within the department and at U-Haul. I identified areas of improvement for the department and implemented changes to increase productivity. My goal was always to have a strong team that could help our affiliates understand their management program called WebSelfStorage Business Platform. One project I was proud to be a part of was the upgrade of the WebSelfStorage Business Platform. I consulted and directed business units, such as the VP of U-Haul, VP of Storage, department directors, and computer programmers and developers, on enhancements to the software. Many recommendations I made were implemented in the software, and I wrote the technical documents the developers used.
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Digital Marketing & Web AnalyticsU-Haul International, Inc Aug 2015 - Feb 2017Phoenix, Az, UsAs a Digital Marketing Specialist, I developed content for digital marketing channels such as websites, mobile platforms, emails, and social media outlets. I worked closely with marketing managers, department managers, and other communication teams to execute digital marketing strategies for U-Haul products and services. I was responsible for identifying trends and recommending changes to existing content to program managers. As a digital marketer, I understood the channels U-Haul audiences used and how to properly engage them to maximize company resources and drive impact across digital media. I enjoyed identifying knowledge gaps to learn about our customers when I facilitated user testing for the online customer rental process for U-Box Containers. This included watching the user go through the rental process to identify areas they struggled with and then asking them questions about their experience. I made recommendations for creating an optimized user experience based on the research.
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Senior Operations AnalystU-Haul International, Inc Apr 2013 - Aug 2015Phoenix, Az, UsAs an operations analyst, I worked with new U-Haul Self-Storage Affiliate Network affiliates to help them set up their WebSelfStorage account. WebSelfStorage is a business platform for Self-Storage facilities. During the setup process and after the account was live, I was the contact to help affiliates with questions or concerns to ensure the account worked exactly how they wanted it to. I also handled many financial reports for the company. I also managed the social media websites for the company. I was responsible for Facebook, Twitter, and LinkedIn and managed the company blog, SelfStorageInsider.com. I created marketing strategies for social media that drove reach and engagement. I created relevant content for our community of affiliates. I designed, managed, and built promotions, posts, and design layouts for each platform we were on. I also wrote weekly blog articles that provided our readers with industry and business news. I analyzed our accounts and created all the reporting used to track social media data, including growth and reach. I analyzed customer feedback and industry news to forecast our affiliates' interest in learning more about.
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Marketing & Event CoordinatorImprov Comedy Clubs Jan 2012 - Mar 2013I wore many hats during my time at the Improv Comedy Clubs. As marketing coordinator, I approved all print material for three south Florida locations (West Palm Beach, Fort Lauderdale, and Miami) as well as ensured the promotional material was ordered and distributed to meet deadlines. I wrote press releases for the three locations announcing upcoming special events and comedy shows. It was also responsible for distributing the press releases to newspapers, television news stations, and websites.As event coordinator, I booked private events, group parties and fundraisers. I prepared quotes for clients to meet their needs and fit their budget. I also kept in constant contact with new client leads via telephone and email correspondence. I went after new leads by setting up an information table at the West Palm Beach location as well as cold calling.
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Patient RelationsIndependent Imaging Nov 2010 - Sep 2011In this position I was the face of the Women's Center at Independent Imaging. I greeted patients upon arrival and took their personal information for medical registration. All information was input into the computer system to maintain confidentiality and the patients sensitive medical records. At time of check in, I collected various forms of payment for co-pays and deductibles. It was also my responsibility to schedule appointments and do follow up phone calls.
Andrea Greenwald, Mba, Csm Skills
Andrea Greenwald, Mba, Csm Education Details
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Gannon UniversityMarketing -
Wingate UniversityMarketing
Frequently Asked Questions about Andrea Greenwald, Mba, Csm
What company does Andrea Greenwald, Mba, Csm work for?
Andrea Greenwald, Mba, Csm works for U-Haul International, Inc
What is Andrea Greenwald, Mba, Csm's role at the current company?
Andrea Greenwald, Mba, Csm's current role is Certified Scrum Master at U-Haul international.
What is Andrea Greenwald, Mba, Csm's email address?
Andrea Greenwald, Mba, Csm's email address is ev****@****att.net
What is Andrea Greenwald, Mba, Csm's direct phone number?
Andrea Greenwald, Mba, Csm's direct phone number is +181474*****
What schools did Andrea Greenwald, Mba, Csm attend?
Andrea Greenwald, Mba, Csm attended Gannon University, Wingate University.
What skills is Andrea Greenwald, Mba, Csm known for?
Andrea Greenwald, Mba, Csm has skills like Marketing, Marketing Strategy, Social Media, Management, Social Media Marketing, Press Releases, Email Marketing, Event Planning, Event Management, Budgets, Fundraising, Facebook.
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