◆ Provide live support to clients by addressing and resolving complex issues related to QuickBooks Online (QBO), including troubleshooting, financial data discrepancies, and software navigation challenges.◆ Guide clients in implementing best practices for financial management, ensuring accurate and efficient use of QuickBooks Online features.◆ Deliver tailored solutions to diverse client needs, fostering customer trust and satisfaction through professional and empathetic… Show more ◆ Provide live support to clients by addressing and resolving complex issues related to QuickBooks Online (QBO), including troubleshooting, financial data discrepancies, and software navigation challenges.◆ Guide clients in implementing best practices for financial management, ensuring accurate and efficient use of QuickBooks Online features.◆ Deliver tailored solutions to diverse client needs, fostering customer trust and satisfaction through professional and empathetic communication.◆ Collaborate with internal teams to resolve advanced bookkeeping challenges and improve client outcomes.◆ Stay up to date on QuickBooks Online updates and features, delivering timely, high-quality support that aligns with client objectives and business goals.◆ Maintain detailed documentation of client interactions to ensure continuity of service and contribute to team knowledge sharing. Show less

◆ Managed bookkeeping for 20+ small to midsize businesses, including bank reconciliations, cash flow management, and payroll processing.◆ Prepared and analyzed monthly financial statements, including balance sheets, income statements, and cash flow reports.◆ Processed weekly, biweekly, and monthly payrolls, ensuring accurate withholdings and timely payments for employees across multiple businesses.◆ Assisted accountant with individual and corporate tax filings, collaborating with… Show more ◆ Managed bookkeeping for 20+ small to midsize businesses, including bank reconciliations, cash flow management, and payroll processing.◆ Prepared and analyzed monthly financial statements, including balance sheets, income statements, and cash flow reports.◆ Processed weekly, biweekly, and monthly payrolls, ensuring accurate withholdings and timely payments for employees across multiple businesses.◆ Assisted accountant with individual and corporate tax filings, collaborating with clients and other tax professionals to optimize financial outcomes.◆ Generated quarterly and annual payroll reports for IRS submission, ensuring compliance with federal and state regulations (Form 941, Form 940).◆ Developed strong client relationships, providing financial insights and advice to improve their overall financial health and operations. Show less

◆ Managed the financial operations of a high-traffic resort bar, including daily cash flow tracking and reconciliation of sales.◆ Developed and implemented inventory management systems to optimize cost control, reducing waste by 15%.◆ Played a key role in organizing and executing high-revenue events, tracking expenses, and ensuring profitability.◆ Provided financial reports to ownership on a weekly basis, detailing sales performance, inventory costs, and operational efficiency.

◆ Schedule and coordinate meetings, travel, and appointments for supervisor◆ Supported the CEO with daily financial operations, including accounts payable/receivable management, budgeting, and expense tracking.◆ Assisted in maintaining accurate financial records, preparing reports for monthly and quarterly financial reviews.◆ Streamlined communication channels within the organization, reducing administrative overhead and improving financial reporting efficiency.◆ Managed… Show more ◆ Schedule and coordinate meetings, travel, and appointments for supervisor◆ Supported the CEO with daily financial operations, including accounts payable/receivable management, budgeting, and expense tracking.◆ Assisted in maintaining accurate financial records, preparing reports for monthly and quarterly financial reviews.◆ Streamlined communication channels within the organization, reducing administrative overhead and improving financial reporting efficiency.◆ Managed payroll and employee expense reimbursement processes, ensuring timely payments and adherence to company policies◆ Provide customer service to clients via chat, email, or telephone Show less

◆ Processed and tracked sales transactions, ensuring accuracy in billing and payments for custom apparel solutions provided to business clients.◆ Assisted in managing client accounts, ensuring timely invoice generation, and resolving any payment discrepancies.◆ Supported the finance team by maintaining accurate sales and payment records, helping improve cash flow management◆ Resolve product or service problems by clarifying the customer’scomplaint; determining the cause of… Show more ◆ Processed and tracked sales transactions, ensuring accuracy in billing and payments for custom apparel solutions provided to business clients.◆ Assisted in managing client accounts, ensuring timely invoice generation, and resolving any payment discrepancies.◆ Supported the finance team by maintaining accurate sales and payment records, helping improve cash flow management◆ Resolve product or service problems by clarifying the customer’scomplaint; determining the cause of the problem, selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.◆ Served as shipping clerk and mailed orders using USPS, UPS, andFederal Express based on order requirements◆ Other administrative duties as assigned to include order reconciliation,data collection, and accounts payable Show less

◆ Processed Personnel Actions: Prepared, reviewed, and managed military personnel actions (promotions, transfers, discharges), ensuring compliance with Army regulations.◆ Maintained Personnel Files: Managed and updated personnel files for 10,000 soldiers, protecting sensitive information and upholding confidentiality protocols.- Conducted Records Audits: Regularly audited records to maintain accuracy and completeness, identifying discrepancies and implementing corrections.◆… Show more ◆ Processed Personnel Actions: Prepared, reviewed, and managed military personnel actions (promotions, transfers, discharges), ensuring compliance with Army regulations.◆ Maintained Personnel Files: Managed and updated personnel files for 10,000 soldiers, protecting sensitive information and upholding confidentiality protocols.- Conducted Records Audits: Regularly audited records to maintain accuracy and completeness, identifying discrepancies and implementing corrections.◆ Prepared and Issued Reports: Compiled personnel status, promotions, and assignment reports for leadership.◆ Administered Payroll and Benefits: Managed payroll processing and benefits administration, ensuring timely payments and enrollments while addressing payroll issues.◆ Coordinated Training and Development: Organized training schedules, tracked completions, and documented career progression for soldiers.◆ Implemented Onboarding Processes: Facilitated onboarding, guiding new soldiers through in-processing and helping integrate them into the unit.- Advised on Military Protocol: Served as an expert on administrative policies, providing guidance to soldiers and command staff.◆ Supported Command Staff: Provided administrative support, including managing schedules, preparing reports, and coordinating communication.◆ Organized Official Correspondence: Prepared letters, memos, and orders, maintaining professionalism and accuracy.◆ Utilized HR Software and Systems: Used HR information systems (SIDPERS) to maintain personnel data and uphold data entry standards.◆ Handled Sensitive Information: Managed highly confidential data with integrity, following strict security protocols. Show less