Working part time on the front line in home care and supported living. Keeping up to date with mandatory training and industry best practice.

70 bed care home for elderly and people with dementia. Supporting through turnaround following CQC inspection.

46 bed care home for frail elderly and people with dementia. Supporting set-up/restart after transfer to new provider.

Working with consultants and in co-operation with CQC to deliver a plan of improvements to turn around a non-compliant home.

Cared for frail elderly and people with dementia. Identified areas for improvement, created plan for change to reflect local market needs and changing political landscape. Managed and improved staff performance, solved operational problems, set-up quality audits and action plans, led the service through change and transfer to new owner.

Supported opening and development of new ”flagship” assisted living development.

Care assistant in large care home for elderly andpeople with dementia. Career change following change in personal and family circumstances.

Promoted healthy life-style, managed consultations and developed policy, worked in partnership with voluntary sector, health and university to explore new solutions and created positive change.

Led catering in residential care homes, managed and influenced change. Set-up quality audits. Researched policy developments and presented recommendation to elected members.Managed development/capital projects, led policy reviews, set-up new services, evaluated efficiency and effectiveness against business and policy objectives. Led public consultations, worked in partnership with health and voluntary sector. Troubleshooter and problem solver.

Managed new projects, led the tendering process for catering, developed specifications, set-up audit programme, evaluated services. Trouble-shooting and problem solving. Worked in partnership with multi- disciplined teams to create new solutions for entertainment programme and facilities.

Managing catering services across 7 kitchens for 600 patients and thriving staff restaurant.