Host weekly office hours to support student learning and answer questions on course material. Maintain grade sheets and evaluate Excel assignments promptly. Provide on-demand support to Professor Moreno as needed.

• Developed and automated the Via Help Center in Jira, enhancing accessibility, privacy settings, and streamlining help requests while fostering cross-functional collaboration. Created an automated onboarding project in Jira.• Implemented a semi-automated vacation reporting system in Excel by linking different data streams into personalized PTO reports. Conducted research and presented on Environmental Justice for the DEI initiative.• Designed and executed an updated onboarding program, including first-day logistics and training itinerary. Led the migration of the company knowledge base from Google Docs to Confluence, improving accessibility, collaboration, and document organization.• Authored training guides and SOPs for finance and HR processes, improving self-service options for employees.• Performed a cost analysis on reimbursement vs. per diem, leading to a decision that saved the company ~$25,000.

• Reviewed over 300 resumes for incoming co-op positions, facilitated initial contact, and scheduled interviews. Created and maintained a new system using Excel to track co-op and full-time candidate interview status.• Coordinated and scheduled interviews, aggregated candidate data, took minutes for weekly recruiting meetings.• Managed award recognition and distribution for 200+ employees. Generated employee reports using HRMSsoftware, audited email aliases and time-tracking software, and submitted monthly SAP Concur expense reports.• Presented a competitor analysis on PAN’s website to Marketing and the Chief People & Culture Officer.

• Supervised employees in 3 locations while managers were away• Executed retail operations, maintained zero errors with POS system• Modeled various clothing to further brand engagement through social media

• Oversaw the safety of the whole camp, led assistant instructors, ensured completion of daily chores• Created daily lesson plans for a focused group of 10-15 students, gave awards speech in front of ~60 people

• Aided in the onboarding, recruitment and offboarding processes, conducted local and national background checks, and worked directly under the Human Resources Manager for special projects.• Implemented DISA and SAGE software, aided in creating the offer letter program, edited and rewrote employee handbook and approximately 30 job descriptions. Participated in an interview with potential HR Coordinator.• Scheduled meetings and took minutes, generated daily and weekly manpower and payroll reports.