- Plans, coordinates, supervises, and evaluates the work of subordinate clerical and support staff.- Hires, schedules, counsels, disciplines, and evaluates subordinate staff.- Trains staff on court procedures and practices, automated systems, filing, and officeequipment.- Oversees and performs a variety of clerical functions, such as entering case data into automated systems, filing case related documents, maintaining dockets, and accepting and processing all monies received by the unit.- Provides information to the general public in person and via the telephone.- Recommends modifications to procedures and systems to improve processing time,accuracy, and efficiency.- Provides summary data to supervisors for inclusion in management reports.- Follows procedures to resolve heightened customer concerns unless requiring escalation to a higher-level supervisor or manager.

- Assist the judge in maintenance, operation and organization of the courtroom. - Generate and review paperwork for the judge and /or the defendant’s signature. - Test courtroom recording equipment and ensure that all proceedings are recorded. - Enter dispositions and postponements for criminal, traffic and civil cases into the court’s case management system. - Balance all monies from each session of court. - Perform specialized/advanced clerical work preceding, during and following scheduled trials for criminal, traffic and civil proceedings. - Assemble and forward paperwork to court-related agencies and circuit court for jury trials. - Generate and maintain daily reports. - Create files for traffic, speed camera, school zone and work zone citations. - Process CD and transcript requests. - Assist with other departments when not assigned to a courtroom and perform other duties as assigned.

- Assist and anticipate the needs of the company President while managing his schedule and performing day to day tasks- Maintain and distribute accurate record of project details to ensure deadlines are met- Utilize ‘Sage 300 Construction and Real Estate Desktop’ software for Accounts Payable inquiries and Purchase Order needs- Attend weekly management meetings and provide detailed meeting minutes to all office staff- Screen and route incoming calls and messages when necessary- Maintain numerous files and databases- Track office supply inventory and order additional supplies as needed

- Respond to emergency and non-emergency calls for assistance and information- Provide dispatch and communication support services for police, fire, emergency, and related services- Operate a multi-line telephone console system, alerting system, and TDD system for the deaf and hearing-impaired- Monitor and operate a radio console and computer equipment- Ask questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies

- Proactively initiate, develop and manage long-term, profitable relationships- Manage existing client relationships to identify future needs- Help clients address needs using a consultative approach- Gain an understanding of each client in order to identify additional financial needs and refer to appropriate financial partners- Deliver superior quality service in person and by phone such that client needs are positively met on a consistent basis- Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing money orders, Cashier's checks, and redeeming savings bonds- Prepare individual daily balance of teller cash transactions as well as other reports as necessary- Perform more complex transactions such as: a. Large commercial deposits b. Close-out transactions c. Cash advances

- Review reports for potentially fraudulent transactions and manage calls on fraud issues from operational departments, investigating leads from internal and external sources with proper follow-up and documentation- Complete information requests and fraud tasks for assigned cases and provide superior customer service to internal and external customers- Responsible for making recommendations on how processes can be improved and policies modified- Answer policy questions and act as a help resource for the other fraud analysts