Andrea Hoffer Email & Phone Number

Andrea Hoffer is a Principal Technical Writer at Red Hat. They possess expertise in software development, jboss eap, java, technical writing, asciidoc and 20 more skills. Colleagues describe them as "Andrea is one of the best technical writers I have worked with. Her background in software development and her role as a Technical Account Manager makes her one of the most knowledgeable and user-focused writers on the team. She thoroughly tests every feature she documents to make sure the information she provides in the documentation is clear and accurate. Soon after she joined our team, we reorganized and restructured our documentation to make it more coherent and useful for our customers. Andrea's input to that process was extremely valuable and resulted in a much better documentation suite. Andrea also contributes to the product. She works with engineering to improve the wording displayed on product screens and to suggest changes that make the product features clearer and more intuitive for customers. Andrea not only produces great technical content, but she has also improved the efficiency of our internal processes and workflow. She is well respected by her peers and is the go-to person when we need editing assistance or are looking for suggestions on how to organize content. Her attention to detail when doing peer reviews has earned her the nickname "eagle-eye". Andrea would be an asset to any organization and I highly recommend her." and "Andrea is one of the quiet, humble heroes of the documentation team. She arrives early, stays late, and consistently performs the majority of peer reviews. Her work is always of the highest caliber, and she ensures that our internal processes are up to date with the industry best practices. During a previous release there were several last minute issues that had to be addressed. Andrea was the first to volunteer, and she relentlessly pursued each issue to prevent a delay in our release commitments. She carries an impressive technical pedigree, combining software development and system administration skills with a desire for clear, concise communication. This blend of talents results in an employee who keeps up with the rapid technological changes in the industry while ensuring that her team is carried forward with her. Andrea's diligent work habits result in her being a linchpin in our team. She reminds us to keep our customers in focus, and challenges us to achieve a high level of quality while leading the way."

Listed skills include Software Development, Jboss Eap, Java, Technical Writing, and 21 others.

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  Pennwest Clarion

  Computer Science