• Provide administrative oversight and direct contributions of all human resource functions of a 45 unit QSR franchise with over 550 employees (HRIS, employee relations, on-boarding, payroll, benefit administration, full-cycle recruiting, etc.).• Supervise two human resource administrators.

• Liaised between multiple business divisions to improve communications.• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.• Oversaw hiring, staffing, and labor law compliance.• Managed benefits enrollment by answering questions and aiding employees with login details.• Updated HR database with new employee information, changes in benefits and other details.• Managed payroll data entry and processing for 650 employees to comply with predetermined company guidelines.• Used Pulse Web Reporting to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.

• Responsible for opening and closing the boutique• Interact with every guest that visits, showing them products, asking questions, finding out their needs• Develop a working understanding of wine and beer, serving both• Catalog, price, and inventory product, shipments, and goods• Host events, such as small business spotlights, wine and chocolate pairings, bridal showers, mother+daughter gatherings, etc.