Motivated four sales support representative to delivery outstanding service to the corporate sales team across the United States. Accurately find solutions, research billing issues, create quarterly business reviews based on company and service analytics, locate resources and contacts to address customer concerns. Actively hired new SSR's for the role, provided training and support to enable them to be successfull. Facilitated on-going training in new systems. Collaborated to find action and… Show more Motivated four sales support representative to delivery outstanding service to the corporate sales team across the United States. Accurately find solutions, research billing issues, create quarterly business reviews based on company and service analytics, locate resources and contacts to address customer concerns. Actively hired new SSR's for the role, provided training and support to enable them to be successfull. Facilitated on-going training in new systems. Collaborated to find action and resolution to complicated requests. Able to find contacts in other departments to assist SSR's in problem-solving. Show less

Motivated four sales support representative to delivery outstanding service to the corporate sales team across the United States. Accurately find solutions, research billing issues, create quarterly business reviews based on company and service analytics, locate resources and contacts to address customer concerns. Actively hired new SSR's for the role, provided training and support to enable them to be successfull. Facilitated on-going training in new systems. Collaborated to find action and… Show more Motivated four sales support representative to delivery outstanding service to the corporate sales team across the United States. Accurately find solutions, research billing issues, create quarterly business reviews based on company and service analytics, locate resources and contacts to address customer concerns. Actively hired new SSR's for the role, provided training and support to enable them to be successfull. Facilitated on-going training in new systems. Collaborated to find action and resolution to complicated requests. Able to find contacts in other departments to assist SSR's in problem-solving. Show less

Sales Associate in one of the highest producing stores in our district. Providing excellent customer service, and resourceful problem-solving skills to meet customer's needs in gathering the tools and skills they need to complete their projects. Trained in multiple departments to provide coverage when needed.

Provide support to Key Accounts and assist Sales Professionals Strong planning and coordination skills used to support Key Account Managero Customer Service oriented – communicate with buyers to ensure satisfaction throughout the ordering process and resolve issues.o Coordination of samples and artwork for selection and approvalo Comparison of purchase orders received to quotes to ensure accuracy prior to entry o Daily monitoring of product arrival and departure from DC to… Show more Provide support to Key Accounts and assist Sales Professionals Strong planning and coordination skills used to support Key Account Managero Customer Service oriented – communicate with buyers to ensure satisfaction throughout the ordering process and resolve issues.o Coordination of samples and artwork for selection and approvalo Comparison of purchase orders received to quotes to ensure accuracy prior to entry o Daily monitoring of product arrival and departure from DC to ensure orders are complete for shipment, communicate any delays to buyero Review of customer Standards Manual to ensure compliance with procedure expectations- Respond to product questions about testing of product, factory audits, import data to ensure smooth transition from China- Coordinated event planning – company participation in client trade shows Show less

Administrative support to Commercial Lending Executive Vice President and 6 more Lending Officerso Calendar managemento Oral and Written communication skills used to communicate on executive’s behalf- Assisted Lending Officers in implementing and renewing loans in Salesforce.com- Strong planning skills used to ensure monthly Board Meetings are coordinated and run smoothlyo Compilation of board packets for review during metingo Ensure telecommunications is functioning… Show more Administrative support to Commercial Lending Executive Vice President and 6 more Lending Officerso Calendar managemento Oral and Written communication skills used to communicate on executive’s behalf- Assisted Lending Officers in implementing and renewing loans in Salesforce.com- Strong planning skills used to ensure monthly Board Meetings are coordinated and run smoothlyo Compilation of board packets for review during metingo Ensure telecommunications is functioning properly for remote members- Obtained status as a Notary Public for the State of Kansas Show less

Administrative Assistant- Strong organization and planning skills used to ensure Simulations process for Region ran smoothly - quarterly redistribution of territory geographic alignments, also movement of accounts between territories for balanced revenue and goal opportunities for sales professionalso Communication of deadlines and information to 11 districtso Compilation of information in appropriate format for submission to Vice President’s office- Training for District… Show more Administrative Assistant- Strong organization and planning skills used to ensure Simulations process for Region ran smoothly - quarterly redistribution of territory geographic alignments, also movement of accounts between territories for balanced revenue and goal opportunities for sales professionalso Communication of deadlines and information to 11 districtso Compilation of information in appropriate format for submission to Vice President’s office- Training for District admins – Design and deliver new training programso Gather information to determine needs, research information to create Powerpoint presentation to deliver info- Resource to region in solving unique customer issues in structure and adjustment processes- Maintained High Level of Confidentialityo monitored personnel changes, typed performance letters, discussed letter content with Managerso access to Personnel information within company systems on behalf of management- Organization and Coordination of customer events – site selection, catering, audio, invites, to ensure success- Coordinated quarterly community service events for local sales teams – Served as Region contact for annual FedEx Cares Week to Corporate VP’s office to share expectations and key information with districtso Compiled Region service information to report info to company site for inclusion in overall event performance- Maintain open sales territories until position is filled (fielded customer calls to resolve service & invoicing issues, get other AE involved when necessary, liaison with Operations, etc.)- Customer Service Oriented - work directly with customers for problem resolution (pricing, invoicing, automation, etc.)- Daily calendar management- Proficient in utilizing MS Office suite, Company proprietary systems, as well as use of Internet/Intranet for research Show less