Andrea Ursula Jost Email and Phone Number
I incorporate my strengths in communication, collaboration, and mentorship with my strong expertise in purposeful writing and editing. That includes collaborating with AI and LLM technology, looking around corners, and bringing everyone along on the journey. Language is at the core of most everything we do, be it understanding complex technical processes or sharing knowledge with others. We make decisions quickly based on words we hear or read, and we retain information—or forget it—based on how it’s presented to us. We let ourselves be inspired, surprised, or guided by words.I help corporations, leaders, businesses, and individuals find the right way to express their purpose, reach their audience, and speak with a unified and consistent voice. Independent of the tools you use to create content, the tone, voice, and clarity of your words will be your most powerful strategy to achieve your goals. I create style guides, content and instructional strategies, and workshops that will raise the bar of your writing, and empower everyone in your organization to find the right words. _ _ _ _ _I am an expert in creating:- lasting, productive relationships with experts, engineers, and other stakeholders- meticulously written technical documentation, educational content, and style guides- innovative approaches to designing learning/training solutions- outstanding online support communities- effective communication strategies across multiple platforms- detailed change management plans to support adaptation of new processes- large and complex concept maps to support knowledge elicitation and sharing- thoughtful mechanisms to collect data and metrics to continuously improve processesClients and colleagues appreciate my analytic and critical thinking skills, fast learning of new tools, and unwavering positive attitude in demanding situations and tight deadlines. I am always interested in new challenges and interesting projects.
Amazon Web Services (Aws)
View- Website:
- aws.amazon.com
- Employees:
- 142019
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Sr. Doc ManagerAmazon Web Services (Aws)Chapel Hill, Nc, Us -
Senior Technical WriterAmazon Web Services (Aws) Feb 2024 - PresentNc -
Senior Technical EditorAmazon Web Services (Aws) Oct 2022 - Feb 2024Chapel Hill, North Carolina, United States -
Technical Editor IiAmazon Web Services (Aws) Sep 2021 - Oct 2022Chapel Hill, North Carolina, United States -
Sr. Quality LeadInfinitely Big Jan 2018 - PresentChapel Hill, North Carolina, United States -
Instructional Designer/ConsultantIndependent Contractor Jan 2003 - Present
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Sr. Learning Content SpecialistAmazon Sep 2020 - Oct 2021Remote -
Instructional Designer - (Instructional Design/Learning & Development) Unc (Gillings School Of GlobUnc Gillings School Of Global Public Health Mar 2019 - Jul 2021Chapel Hill- Develop strategic plans for faculty developing new online program MPH@UNC- Design and write faculty training resources and conduct workshops and individual training sessions- Provide instructional design support along the entire course build process -
Adjunct Faculty (Graduate Liberal Arts)Academy Of Art University Jan 2006 - Jul 2021Remote (Online)Develop/teach several courses in the graduate liberal arts department:- The Art & Ideology of the 20th Century- The Art of Science, the Science of Art- Crossing Borders: Art & Culture in a Global Society- Anthropology: Experiencing Culture -
Editorial Supervisor/Editorial Project LeadAcademy Of Art University Jan 2003 - Jul 2021San Francisco And Online (From Nc)- Provide direction, best practice fundamentals, and instructional design specifications/guidelines to writers, editors, and SMEs- Write and edit course content, and leverage/transform existing content into pedagogically sound online courses- Manage all writing/editing staff operations: interview, hire, develop training programs, and conduct performance reviews- Develop, implement, and oversee production schedules and resource allocation on multiple projects simultaneously under tight deadlines- Develop strategic relationships with academic departments, on-site, and remote instructors- Implement quality guidelines, production timelines, and coordinate rollout schedule for 100+ online courses per semester- Perform quality evaluations based on learning objectives and editing standards- Produce storyboards for audio and video components and interactive presentations- Develop and align curriculum and content standards with academic departments- Support development and implementation of rubrics -
Content Advisor/InstructorAcademy Of Art University Online 2002 - Dec 2005 -
Senior Director, Learning And DevelopmentAuger Labs Aug 2017 - Feb 2019Chapel Hill- Develop social media strategy and innovative ideas for content and delivery for art-related app startup- Identify learning needs and design and develop tutorials, articles, white-papers, emails, marketing collateral- Manage project rollout and develop strategic plan for content formats and platforms- Connect with potential customer base across the US through targeted communication- Work with existing clients on capturing experiences, testimonies, and feature requests- Develop and present product seminars to large audiences; train, and support current users
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Instructional Designer - (Instructional Design/Learning & Development)Unc Kenan-Flagler Business School Sep 2017 - Dec 2018Chapel Hill, Nc- Create Adobe Illustrator graphics and storyboards for animated content for numerous MBA courses- Interface with faculty and select content from Fortune 500 CEO Interviews for new Leadership Certificate Program- Project-manage and publish content on LMS (Adobe Prime)- Write content for related UNC website- QA and edit courses -
Project Manager - (Instructional Design)Fidelity Investments 2005 - 2011- Conduct needs assessments, process analysis, identify training gaps and requirements- Create instructor-led and eLearning course materials including instructor guides, participant guides, evaluations and presentations- Create user documentation and software manuals - Develop storyboards for interactive course content- Assess training effectiveness, develop train the trainer courses- Conduct training sessions for corporate audiences -
Project ManagerSweetrush Inc. 2005 - 2006San Francisco Bay Area -
Research Associate - Global Workshop LeaderIhmc 2001 - 2002Pensacola, Florida Area
Andrea Ursula Jost Education Details
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Qm Quality Matters InstitutePeer Reviewer Certification, Appqmr Certification -
Certificate -
Itec Bogota, Colombia -
Cial Centro De LinguasModern Languages -
Frankfurter Allgemeine ZeitungApprenticeship
Frequently Asked Questions about Andrea Ursula Jost
What company does Andrea Ursula Jost work for?
Andrea Ursula Jost works for Amazon Web Services (Aws)
What is Andrea Ursula Jost's role at the current company?
Andrea Ursula Jost's current role is Sr. Doc Manager.
What schools did Andrea Ursula Jost attend?
Andrea Ursula Jost attended Qm Quality Matters Institute, Michigan State University, Itec Bogota, Colombia, Cial Centro De Linguas, Frankfurter Allgemeine Zeitung.
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