Andrea Kelly Email and Phone Number

• Assisted in the startup of retail’s first major tire wholesale distributor merger from Goodyear and Bridgestone Tires• Established initial KPIs for tracking a successful stakeholder transition and working to evolve the metrics as the business develops• Liaison between IT and Operations on all data requests and validations• Creating Tableau reports for better visual management and ease of use

• Manage the International, Consumer Product Group, and Process Improvement order management teams• Provide consistent, uniform reporting for all of Customer Care to reduce late backlog and order holds• Standardize work instructions and create a cross training schedule to better develop employees and processes• Develop and maintain KPI's to measure success and failures of team and provide root cause countermeasure for misses

• Support the start-up of the first Direct Fulfillment Center opened by The Home Depot and 4 consecutive DCs• Fire-fighting daily operational and system issues at the Distribution Center• Slotting the Distribution Center for most efficient product flow using the Manhattan Slotting Tool • Maintaining SKU attribute consistency for transfer and new items coming into the warehouse by creating a tool to identify put away types and pick assignments• Managing equipment check in and check out by launching Airwatch Device Management • Testing and validating WMS system modifications on the floor• Implementing a Labor Management Tool to promote productivity and reduce idle time • Writing Business Continuity Plans and Standard Operating Procedure Guides for Operations to reference• Utilizing SharePoint to create an overage, shortage, and damage database to provide quality assurance• Creating and maintaining an Operations Metrics file that pulls data from SharePoint to Excel for use during daily morning meetings and reporting UPH and Hours to Management

• Implementation of Manhattan’s Labor Management System and WMOS Integration• Worked with Client Engineers and Managers for configuration, system testing, integration testing, trouble shooting, Go Live, and Post Go Live support of systems and operations• Created and conducted technical training material• Wrote functional specs for modifications and coordinated modification design with the client and MA consultants• Helped write Quick Reference Guides and Standard Operating Procedures • Configured all Activities, Job Functions, Employees, Reports, Departments, Elements, Roles, and Permissions based on Client Activity Matrix

• Assisted the program in reducing scrap, rework, and repair hours by providing support for corrective action and process improvements• Participated and facilitated in 6 Sigma events for 5S lean manufacturing efforts to increase product flow efficiency• Presented and posted EVMS, 4-Panel, and HPU Charts daily to management• Created new crew plans to adjust to new resources based on the shut-down of the F-22• Researched and completed a time study to estimate the amount of time to remove and replace Oboggs sensor at each position of Final Assembly in aid of the F-22 grounding• Conducted ethics training to 100 Final Assembly workers• Re-spread standard hours to more accurately portray each ship work breakdown station