Andrea Khouri Email & Phone Number

- Assist the Department (programs) with requests for client creations and updates in the Grants and Contributions Information Management System (GCIMS)- Support the Department (programs) with client synchronizations from the Canadian Heritage Funding Portal (CHFP) to GCIMS- Review client documents such as application forms, certificates of incorporation and letters patent to ensure the completeness and accuracy of information- Ensure the ongoing documentation of service requests so that all information in e-mails and client documents are recorded and tracked through BMC Remedy

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

- Adhered to the policies and procedures of the Home in accordance with the Ontario Retirement Homes Act- Greeted visitors, ascertained nature of business and directed visitors or callers to appropriate department or personnel in a friendly and courteous manner- Inputted new information and regularly updated records in the Home’s database system

Ottawa, Ontario, Canada

- Served customers by developing rapport, building customer confidence, providing accurate information, and helping with product selection- Demonstrated knowledge of products and inventory to ensure customer satisfaction- Contributed to store profitability by handling and replenishing incoming product flow, all while maintaining a clear and orderly work floor

Bachelor'S Degree, Human Rights And Conflict Studies

Graduated cum laude and awarded yearly scholarships by the University while completing studies in French

Interior Design

Completed 6 credits in Interior Design: Introduction to Interior Design Theory; Fundamentals of Space Planning