Andrea Iton, Cpc Email & Phone Number

Greater New York City Area

Promote and sell product range to the NY architectural and design community. Craft product specifications, identify high-value projects, and ensure seamless sales progression. Actively assist A&D professionals with design concepts, product selections, and sample provision. Build and nurture relationships with influencers, such as designers and architects. Manage customer relationships, lead generation, and proactive follow-up. Build and maintain a sales pipeline of prospective new business opportunities. Organize educational programs and provide technical information to the NY architectural and design community.

New York, New York

Offer consultation and advice to interior designers, architects, contractors and homeowners in luxury showroom to determine their needs according lifestyle, taste and investment range. Create, present and sell products and design solutions.Present exceptional customer service and an ability to provide individualized serviceSuccessfully assists clients in choosing materials for their tile, countertops, kitchen and bath projects.Submit 3D Rendering requests to help clients visualize a room utilizing various products.Prepare quotes and follow-ups within 24 hours to successfully proceed with an order.Complete special orders, schedule delivery and provide clients with product delivery status.Explain the steps needed to complete projects and products needed.Provide clients with samples, product specification and technical information

Greater New York City Area

Advised homeowners, designers, contractors and builders in luxury showroom by assessing their needs and guiding their product selection for new construction and remodels. Built strong relationships with customers, trade professionals and business owners. Recruited new business by planning and hosting successful events for 40 realtors. Developed referral networks with Metro Builders Association, through social media and trade shows. Prepared proposals, quotations on a timely basis. Consistently developed new clients by having clear Pipeline goals.Researched brands and models to stay up to date on product offerings. Provided clients with reliable information regarding product specifications, product suitability, pricing and availability. Interfaced directly with customers to resolve any issues that may occur. Called on trade professionals to develop relationships and build repeat business.

Greater New York City Area

Execute all on-boarding tasks and new hire orientation. Recruit and lead a team of sales associates in all facets of store-level operations and ensures achievement of company financial goals through diligent coaching, training, and hands-on leadership. Prioritizes responsibilities and staffing schedules based on traffic flow and individual skill sets to maximize performance. Ensures operational routines are delegated and completed within the established timelines. Communicates with upper management regarding sales performance and inventory levels. Handles strategic marketing plans and maintains oversight of departmental budget to balance income and operational costs against goals.

Greater New York City Area

Supervised store-level operations related to hiring, onboarding, training, evaluation, and staff scheduling within the high-end fur salon. Led an eight-person sales team in developing a client base and pipeline by demonstrating product, styling, and fit knowledge. Devised sales strategies to achieve aggressive sales targets, with emphasis on accountability, coaching, and effective team communication. Maintained payroll guidelines and articulated productivity requirements. Delivered consistently exceptional service that encouraged customer retention, and received continual recognition for sales and financial performance.

Recruited service-minded sales professionals for the high-end Home Décor department. Planned and executed all selling events and worked with the merchandising team on product placement and promotional displays. Managed relationships between the brand and outside vendors, and collaborated with merchants on seasonal buys. Increased sales by partnering cross-functionally and selling outside of the department.

Greater New York City Area

Hired and managed a high performing team of sales associates – responsible for all aspects of recruitment, training, coaching, and performance management. Motivated staff to encourage a culture rooted in service excellence. Handled all aspects of retail operations including personnel, customer service, sales management and reporting, promotional event planning, compliance, merchandising, and inventory control. Partnered with non-profit and service-based organizations such as the ALS, National Council of Jewish Women, and Dress for Success to drive brand awareness and new business.

Greater New York City Area

Provided program leadership to a community-based performing arts program designed to help individuals discover their talents and embrace their creative passions. Responsible for overall program development and evaluation, staffing and training, vendor management, executive reporting, and budgetary oversight. Assisted executive leadership in evaluating program models. Developed relationships with outside vendors and organizations for program space, resources, and other services.

New York, Ny

Supported all areas of HR including recruitment, interviewing, new hire onboarding, and benefits administration and enrollment. Posted job openings, sourced potential candidates, and reviewed resumes for open positions. Maintained employee files and prepared personnel change reports for administrative leadership.

New York, Ny

Planned, instructed, and evaluated dance classes for children and adult students. Organized summer dance camp programs and coached specialized pieces for annual performances.

Teaneck, Nj

Delivered excellent organization-wide customer service and coordinated office management practices. Coordinated with outside vendors to provide excellent customer service for all staff technology issues and troubleshooting including hardware, systems and phone. Responsible for Accounts Payable and report generation as needed. Successfully planned, managed, and executed all aspects of high-level special projects and events, as assigned.

Bs, Communications, Communication And Media Studies

Training In Life & Career Coaching

Certified Professional Coach