Andrea Lenihan Email & Phone Number

Kilkenny, County Kilkenny, Ireland

Kilkenny, County Kilkenny, Ireland

- Business user support for ERP operating issues.- Developing systems solutions for business requirements.- Training of graduates and interns on JDA ERP system and business processes.- Documentation management within a regulated environments.- Lead team member for JDA Interface testing for SAP S4 Hana upgrade project.

- responsible for tutoring and mentoring 2 separate IT modules within the BIS degree in UCC- responsible for writing supporting notes and recording virtual training sessions

Glanmire

- Staff management and training.- Customer service responsibility.- Cash management and reconciliation.- Promotions Management.- Managing shelf inventory levels.

Cork, County Cork, Ireland

- Managed service request process.- Responsible for data analysis and management reporting.- ‘Service-Now’ process mapping management.- Project Lead on Ervia’s Onboarding process.

Pairc Ui Chaoimh

- Cashier duties (cash reconciliation at the end of each shift) - Providing a quick and efficient service to each individual customer- Bartending and Waitressing skills- Maintaining health and safety standards across all workspaces

County Cork, Ireland

This job role included many different duties such as -stock room and floor control -cashier (cash reconciliation at the end of each shift)-dealing with customer query phone calls-providing a personal experience for each individual customer

Glanmire Co. Cork

This job role included many different duties such as:-greeting walk in customers-providing tea / coffee -sorting and filing relevant documents -answering phones -dealing with customer queries-updating the business’ website daily

Bachelor Of Science - Bsc, Business Information Systems (Bis), Second Class Honours

Leaving Certificate