Even though I was dubbed captain of the Spirit Squad, my main priority was to support the Operations Team and Senior Leadership Team administratively, assisting with cleaning up business processes and procedures. Updating forms, creating monthly Union reports, recording meeting minutes, organizing and maintaining files in a shared drive, and keeping our Master Job List that outlines over 1700 properties were some of my main tasks. In 2018, I spearheaded a National Committee to begin introducing more Eco-friendly practices in our offices and client buildings. I was also challenged with designing a monthly newsletter which I titled 'The Buzz', and is now used as a key communication device to ensure all staff are up to date on office details.

Ensure all details on event day go as planned! Create itinerary, conduct wedding rehearsal, complete site set up and risk management check, keep track of timelines, vendor contracts, special requests, and be prepared for any last minute problem solving.TESTIMONIALS:"We also utilized the wedding day management services and they were fabulous! Andrea was assigned as our coordinator and we owe so much of our flawless day to her. Things ran so smoothly (and if they didn't we didn't have to worry ourselves with it). She was professional and responsive, and worked well with the venue and other vendors." Eden Wicks, married Sept 10, 2016. (Wedding Wire)"In terms of day of coordination, [Andrea] did an awesome job as well. We were married at the RCYC and had multiple events during the course of the day and at different rooms/locations. Andrea did a great job in ensuring the day went smoothly, the set up was beautiful and making sure everyone (including me!) was where they should have been. She is well organized and really worked well behind the scenes with the other vendors and our wedding site (for example, we had a large volume of guests go to the bar when they first arrived, so there was a bit of a backlog, but she got an additional bartender down to assist - my groom was extremely happy/impressed). The FCL team is talented and great at what they do, but they are also warm, kind, calming (super important on the day of!) and I would highly recommend them to anyone who needs help planning (having a day of coordinator is a great investment especially with this team) and flowers!" Louisa Chen, married July 22, 2016 (Wedding Wire)"For our day-of-coordination, we were assigned Andrea Macina, and she was AMAZING. She made sure our day ran smoothly, and kept us calm and collected. My whole family and all my friends loved her! My day wouldn't have been the same without her!" Jennie Nickerson, married October 3, 2015 (Wedding Wire)

Working closely with the AP and Legal departments within the U.S. head office, my key objective was to ensure that account teams had all required paperwork fully executed (i.e. purchase orders, service agreements, accounting profiles). Continued constant follow up with vendors to track payment development, and was responsible for all credit card purchases and statement reconciliation for all Canadian purchases. I assisted with streamlining key AP and Legal procedures and trained staff on new processes.

Provided full administrative support, including routine and specialized administrative services, for the Managing Director and other executives. Main tasks included booking travel, expense reports, time sheets, maintain various databases, office management (order supplies, equipment maintenance, mail and postage, deposits), and liaise between head office, building security and GMR office staff.

After taking a year off to attend school, I was rehired as Administrative Manager. I was responsible for customer care, staff scheduling and payroll, daily cash and inventory reports, supervise and train all receptionists, social media and website updates, and conduct monthly staff meetings.

Lead a team of up to 10 servers at one time. Accountable for room set up and décor, food services, training new staff, as well as kitchen cleanliness. Often responsible for on-the-spot problem solving and guest satisfaction.

Started as a receptionist where I was to demonstrate exceptional customer service to every member and non-member who walked through the door. It was required to be knowledgeable of all products and services sold, as well as the fitness classes hosted in our studio space. I was also responsible to schedule appointments and the upkeep of the facility and fitness machinery.As a Membership Coordinator, duties such as facility tours, sale presentations, and follow up calls were added to above responsibilities. I also assisted with creating new marketing information and employee procedures. Custom computer programs were used, along with Word and Excel.