Andrea Mack Mba, Clu®, Chfc® Email & Phone Number

Pensacola, Fl, Us

Minneapolis, Minnesota, United States

Led multiple sales functions for individual life insurance and disability income markets. Focused on upskilling team to increase sales effectiveness. Played key liaison role between sales and critical operations functions, including case management and new business, to define expectations of advisors and clients. Executed communication and marketing of new capabilities to wholesalers.

St Paul, Minnesota, United States

Leading operations for business services for individual life and annuity markets, I held accountability for engaging teams in new business development, case management, and contract administration. To this effect, I engaged across departments to lead licensing and compensation matters, controlled budgets, upheld quality and compliance standards, and steered team development and staffing activities. Highlights of my contributions include:♦ Consistently meeting and exceeding budget, sales, and customer goals through quality-driven service and support.♦ Spearheading the effort to realign business processes with the needs of channel partners, customers, and associates, serving as a sponsor of a new multimillion-dollar, multi-year transformation initiative in partnership with cross-departmental leadership.♦ Heading a major reorganization of the leadership team, introducing new structures to expand senior leadership opportunities while improving our capacity to meet service standards.♦ Fostering operational agility during the global pandemic to sustain sales results, supporting a transition to remote work via new staffing plans, allocation models, and technology implementations to enable a shift of 200+ associates from onsite to remote contributions.

St Paul, Minnesota, United States

Managing business development, sales support, product research, and competitive analysis functions for the Individual Product Solutions Group, I led a specialized team in implementing daily activities and executing special initiatives for policy management. I also fostered collaboration among departments in strategic planning and issue resolution processes.Highlights of my contributions include:♦ Effectively partnering with field partners to outpace set earnings targets and earn outstanding customer satisfaction rates.♦ Pinpointing avenues for effectively onboarding and growing new distribution channels while also obtaining additional market share from established relationships.♦ Building out a new business development team credited with never-before-seen life insurance sales results for the company.

St Paul, Minnesota, United States

Charged with directing promotional activities to maximize revenues for a portfolio of life product solutions, I devised and implemented strategies to capture market opportunities while mitigating business risk. I also leveraged leading-edge sales, marketing, and promotions tools to track activities and pinpoint avenues for improved performance.Highlights of my contributions include:♦ Planning and implementing market analysis and communicating opportunities for product enhancement, resulting in multiple years of industry-leading products and record sales growth.♦ Creating a case design team to provide much-needed support and later doubling and then tripling the team due to their effectiveness in growing sales results.

St Paul, Minnesota, United States

Providing motivational leadership to an assigned team to drive sales production for a life insurance product portfolio, I fostered and maintained internal relationships to support daily operations and drive the efficacy of marketing projects. I also tracked our performance and leveraged insights to inform decision-making processes.Highlights of my contributions include:♦ Achieving record breaking sales results through the design and deployment of standout, data-driven sales support materials.My early career includes broader experience as a versatile leader in sales, marketing, and customer service with diverse finance, insurance, and retail operations.

Master Of Business Administration - Mba, Risk Management And Insurance

Bachelor Of Arts (B.A.), English/Language Arts Teacher Education

Clu, Chfc, Casl, Acs, Flmi

Bachelor Of Arts - Ba

Bachelor Of Arts - Ba

Education record