Andrea Marcucci Email & Phone Number

Washington Dc-Baltimore Area

Blacksburg, Virginia, United States

• Efficiently communicate with other team members (Leadership team, grill, and dish crewmembers) in order to provide exceptional customer experiences.• Multi-task and maintain organization in fast-paced environment while paying attention to details to ensure product is delivered effectively.

Pittsburgh, Pennsylvania, United States

• Created Intern Onboarding and Off Boarding Journeys using Global Peoples System (GPS) in order to hire and terminate interns in a timely and standardized manner that followed regulations• Worked with Excel Loader into Oracle systems• Led four company-wide training sessions on how managers and HR users can efficiently use Journeys software application for off boarding process• Managed the employee records and expunged outdated and archived data in order to maintain accurate dynamic employee records• Continued working part time during fall semester, 2023.

Christiansburg, Virginia, United States

-Became familiar with the placement of items in all the style departments, as well as organized new merchandise out on the floor; conducted weekly inventory analysis reported shrink rate to supervisor.-Recognized for always utilizing effective customer service skills to communicate professionally with hundreds of customers; deescalated conflict among teammates and customers in an efficient manner. -Collaborated with a diverse group of employees while providing a pleasant experience for guests.

Port Orange, Florida, United States

-Responsible for the accuracy of a cash register with contents up to $2000 USD; precisely reported to supervisor. -Expertly managed cash and check operations of over $1000 USD daily while organizing products for customers.-Skilled in sales with TJX credit cards, selling up to 20+ cards a month, constantly going beyond company goals.-Maintain in depth product knowledge to guarantee customer satisfaction and answer all questions they may have.-Productively worked in a fast paced, high volume environment where multitasking was necessary

Midlothian, Virginia, United States

-Hand keyed items and their prices, strengthening memory and ability to retain information in a timely manner. -Expert with their registers and cash handling, constantly dealing with purchases over $1500 USD on a daily basis -Cross trained in dealing with regular sales operations, returns, and inventory.

Human Resources Management/Personnel Administration, General

Activities and Societies: Students of Human Resources Management

Minor, Psychology

Bachelor'S Degree, Management Consulting Analytics