Design, develop and deploy a network to service the Denver office that is NIST 800-171 and CMMC compliant. This will include segregated networks to service US-based and international users. Active monitoring and cybersecurity measures to prevent and detect intrusion attempts, and preparations to mitigate damage in the event of any compromise. Support the local and international engineering teams to develop solutions to interconnect ground equipment and provide worldwide customer support to test events and network connectivity to operational satellite communication systems. Work with the international cybersecurity team to ensure that KSAT security standards are met, and that those standards are strengthened to match evolving threats.

Responsible for the planning, configuration, and deployment of IT network and other infrastructureMonitor and maintain current network infrastructure in multiple locationsWork alongside Projects, Applications, and Security teams to ensure secure and successful application and initiative implementationsMaximize uptime for all network systems by monitoring and performing preventative maintenancePerform hardware and software upgrades, patches, backup and recovery procedures, and basic troubleshootingWork with communications brokers and service providers to connect new offices and remote sites in a timely mannerExecute site surveys and assist with planning and implementation of site preparation activitiesWork closely with each of the other groups in IT to provide the best possible network, uptime and service to the Company’s business unitsDevelop documentation and diagrams that supports network engineering and operationsResearch and implement SD-WAN solutionsUpgrade and maintain Cisco Firepower Management Center, as well as Firepower Threat Defense devicesImplement an embedded wireless controller solution for branch sitesReplacement of end of life devices

Establishes, troubleshoots and maintains network performanceImplements MPLS and OSPF across various networks recently acquired by the companyConfigures routers, switches, servers and OLTsCreates and define documentation and the standardization of all new equipmentRedesigns of legacy networks to conform with current established standardsSystems administration and desktop support

Under general supervision, provides implementation and maintenance support of the Denver Health network and VoIP environments, including the service offerings to integrate voice, video and data. Develops and implements scalable network and VoIP solutions for clinical and campus environments including: Network Management solutions, firewall support, Cisco Communications Manager support, LAN/WAN infrastructure redesign and/or expansion of existing Ethernet and/or Metro Ethernet networks. Perform tuning tasks associated with network and VoIP infrastructure ensuring application reliability in a local and wide area environment. Responsibilities include troubleshooting software and/or hardware problems for network and VoIP based systems, installation and project implementation, and maintenance of network and VoIP documentation, as well as interacting with 3rd party vendors.*Maintaining computer networks and systems including software, mainframes, VPNs, routers and other physical hardware*Installing and configuring network equipment to update or fix hardware or software issues*Monitoring computer systems to improve network performance for computer systems and networks*Communicating networking issues to other employees and management*Fixing software and hardware configuration issues for users on-demand or from inspection of the systems

Establish and maintain a deep understanding of the overall Starry technology portfolioConfigure routers, switches, NUCs, wireless radios, and other IP network devices in preparation for their deployment to customer sitesTrack, prioritize, and handle technical activities and landmarks from start of build to customer-readyTroubleshoot and correlate event/alarm events and resolve trouble ticketsProduce positive results in high-pressure situationsDevelop creative approaches to keep operational costs low and improve the efficiency of our approach to infrastructure deploymentEngineered the first application of GPON in the company.Fiber asset market lead and backbone architectInstall, configure and maintain wireless network equipment, network management and security including 802.11 b/g/n/ac standards and industry best practices for implementing high-density WIFI solutions

Assist various Utilities companies with network configurations and designs. Research new networktechnologies and assist with the procurement of the necessary devices. Troubleshoot circuits (DS1and under)I chose not to pursue a full-time position after my contract. This is not the type of network I wouldlike to work on.

Summary:Responsible for implementing and troubleshooting CPE issues in all regions of the Commercial Services network on the Test & Turn Up team. Resolves all first contact issues and escalations in an organized and timely fashion and escalates issues exceeding scope of expertise in a timely manner, as needed. Troubleshoots and provides resolutions according to established practices and procedures. Provides project management and status updates. Contributes on cross-functional teams, as required. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities.Core Responsibilities:Demonstrates proficiency in all service types and equipment types.Tests and turns up new circuits in a production commercial services environment, according to Comcast practices. Interfaces with commercial customers in regards to commercial product offerings. Troubleshoots issues, providing resolutions according to established practices and procedures.Coordinates and resolves service issues with providers and vendors to ensure accurate and timely implementation of new trunk groups and augments to existing trunk groups.Coordinates and implements new features, technologies, upgrades, and patches in the production environment with respect to circuit design, turn up, and test.Escalates issues in a timely fashion. Provides all relevant information, accurately entering information into database.Opens and updates service tickets in database/tracking system.Directs efforts so as to maintain service Mean Time to Repair (MTTR) within regional or contractual standards.Provides expertise and guidance to junior team members.Work with internal and external customers in a courteous and professional manner.

Remotely configure network for DS3 and OCn level services. Remotely troubleshoot network to diagnose problem and implement necessary fix action. Communicate with customers, LECs and other internal CenturyLink departments. Manage workload in a timely manner consistent with workgroup policies and procedures. Answer inbound calls into the workgroup and handle as appropriate. Manages a wide variety of order types and is required to continue to expand knowledge on new technology and complex order types. Understands complex circuit design or configuration of command line operation for Broadband and Ethernet services and related devices. Initiates and executes cross connect requests, or transport coordination activities with a variety of vendors. Knowledge in Routers, DWDMs and ADMs, most specifically: Fujitsu 7120, 9500 and Flashwave 4500; Ciena 5430, 6500 and CoreStream; Nortel; Infinera; Juniper; Cisco 15454; Tellabs and Coriant 7100; Lucent DMX, Lambda Unite and Xtreme; and other various forms of equipment. Frequent use of Ciena One Control and OnCenter, Cisco CTM and MTM, BlueZone, Putty, Netsmart 1500, SecureCRT, ONLINE Metro CIT, DNA EMS, and WaveStar.

Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols. Maintains network performance through network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendors and contractors. Upgrades network by conferring with vendors and contractors; developing, testing, evaluating, and installing enhancements. Installs, commissions, and provisions switches, most specifically Ciena 3930, 3931, 5150 and 5160. Frequent use of Putty, Ciena One Control and Cisco CTM.

Shipping and receiving. Manufacturing and assembly. Client interface and administrative assistant.

Diagnose, troubleshoot and repair customer and network troubles. Remove and replace defective modules, track spares and ensure repair. Install, provision, test, and maintain DS0 thru OC192 services, Transport equipment, Signaling, Private Line, and Data Services. Operate and maintain tools, test sets, and electronic equipment including, but not limited to: fiber optic transmissions equipment, lightwave multiplexing equipment, digital multiplexers, channel banks and circuit termination equipment. Perform preventive and scheduled maintenance on equipment.

Analyze the software, hardware, and interactive applications of Dish Network set-top box receivers for defects. Accurately communicate failures to the engineering staff. Conduct procedure-based and exploratory testing of all EchoStar products.

Review full-length feature films and clips to determine that all broadcast and cable standards are met, making sure to mark any failing assets. Schedule interstitial breaks for 13 separate channels.

Oversight of day-to-day operations, regular maintenance of all studio’s, and website management. Analyze demographics for the development of marketing strategies and promotional campaigns. Audio and video production. Regular maintenance of NexGen automation system. Training of new hires and employee development. Implementation of strategic plans and acquisition of new sponsorships and donations. Manage 50+ staff of students and faculty. Student liaison to the college, community and underwriting sponsors. • Increased listenership 400% within the first 6 months as General Manager• Complete redesign of KMET studios

Data entry, faxing, copying, scanning documents, updating web page, filing, and miscellaneous computer tasks.Transcript evaluations, customer service, front desk reception, and direct communications between students and counselors.

Data entry and real estate research.

Management of street team and promotional events. Worked closely with the Promotions Director to create and execute marketing campaigns.Promoted to Street Team Lead within first 3 months

Customer Service

Miscellaneous office duties