• Designed and implemented administrative processes for the office during its formation• Developed an efficient workflow system for tracking and fulfilling public records requests• Maintained physical and electronic filing system, managed office calendar, handled phone lines, and ordered office supplies and furniture• Managed accounts payable and receivable, budget reporting, and department credit card• Communicated the status of records requests with campus departments, media outlets, and members of the public • Helped integrate electronic request submission system into department website• Coordinated search for new Program Associate position and trained hired employee