I have over 3 years of experience in logistics and tracking, as well as over 4 years in customer service and insurance. I have skills in leading a team of over 30 people, problem-solving, and tracking performance. In my experience in health insurance, I improved billing accuracy by carefully checking medical codes and patient information, which reduced errors and boosted customer satisfaction. I am adept at explaining charges clearly and handling customer concerns with patience and understanding. I am known for being reliable, punctual, and adept at finding solutions. I work hard, learn quickly, and always act honestly.