Andrea Mistretta Email & Phone Number

Noviglio, IT

- Performed data extraction, cleansing and validation to ensure data integrity and accuracy within the existing WFM dataset.- Developed a new WFM dataset from scratch based on a new team strategy, collaborating with cross-functional teams to gather requirements.- Supported the development of automated processes to streamline data analysis and reporting.

- Develop and implement strategies to enhance in-store customer satisfaction.- Analyze customer feedback and behavior data to identify trends and areas for improvement.- Lead a Team focused on improving customer experience, collaborating with various departments to ensure a consistent and high-quality customer journey.- Create and refine customer journey.

- Category allocation across all EMEA stores according to distribution centers and store inventory levels;- Stock level optimization, ensuring the right coverage by category in each store and achieve the sale- through targets;- Cross-functional weekly connection with Merchandisers and Assortment Planners to ensure the range will be present in the stores at.

Locate Di Triulzi, Lombardia, Italia

- Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales;- Handle more complex transactions or customer service situations;- Seek ongoing training and education to further develop expertise;- Assist managers in conducting formal onboarding and training programs for.

La parte più difficile del "migliorarsi" è saper scommettere su sé stessi.

Milano, Italia

In addition to the previous listed tasks, I managed the overtime hours and, when needed, I took care of the rotating shifts.I had greater freedom in the search of new suppliers and I have been assigned to the development of a new working environment focused on the modification and the optimization of the production department processes.

I was a Production Manager Assistant. Part of my duties were to coordinate all our departments, dictating the times of the production and filling the orders, relating to sellers, customers, and the suppliers, ensuring to meet the deadlines.I was constantly monitoring the warehouse, avoiding waste and excessive costs.I was also assigned the task to draw up.